u/SteveTheHappyWhale is there any chance we can get a reversal of this, or at least some feedback on why it was removed if it wasn't causing any pain to anyone?
Hey sir! Due to internal analysis showing that the feature was severly underused and the upcoming UI redesign update, the team has decided to remove it in order to simplify the menu.
Do you have a way to stop users from spoofing the hw ban?
Hey sir! Yes, the team has been hard at work at implementing new Anti-cheat measures and systems. Please read our latest Dev Letter that dives deep into what the team has done so far and what the plans are for the future of Anti-cheat. https://na.battlegrounds.pubg.com/2021/12/10/dev-letter/
I'm from PS5 and I got into the game so many times and I didn't received anything and I don't know what to do because there wasn't any package to download on PS Store like they said. Can anyone help me?!
Hey, I recommend reaching out to our customer service team by submitting a ticket explaining your situation and hopefully, they can help.
Here's the link: https://ps4support.pubg.com/hc/en-us
Any ETA on that? Real pain trying to locate players :|
Hey, we've released a hotfix recently to address this issue.
Hey Steve,
I've been playing oubg for two years, paid for the game a long time ago. Now after upgrade I am unable to play Ranked matches and it looks like I need to pay again to play ranked. Despite being ranked already and having played ranked two days ago.
Can you confirm this is the intent or am I missing something here and should not be asked to pay? Two of my squad I run with daily are activated without paying according to them, and another one has same issue as me and had to pay to play ranked.
Hey sir! I recommend reaching out to our customer service team by submitting a ticket explaining your situation and hopefully, they can help.
Here's the link: https://ps4support.pubg.com/hc/en-us
Thanks
I was getting this battleye error intermittently as well except mine was blocking the file called Tslgame_BE.exe. Sometimes the game will load fine and other times I get the battleye error. I did all the usual stuff including verifying game files, uninstalling the game and deleting the pubg and battleye files, and reinstalling, etc. Still was getting the intermittent error in game version 15.1. Haven't tried since the update, but I assume it will still sometimes happen.
Hey, this issue is also being looked into. For now the workaround is to relaunch the game or the system if the issue persists.
Thanks. Quick question. Is it just an account ban or is it a hardware ban of sorts? I'm sure cheaters like this one expect to get caught and will just attempt to make a new account and cheat again
Hardware bans are applied!
Hey, the team is looking into the cause of this issue. Some players reported that by updating their gpu driver to the latest one has resolved it for them. Other players reported that turning off the highlights feature has resolved the issue. Restarting the PC after performing these steps is required as well!
Hey, the team is looking into the cause of this issue. Some players reported that by updating their gpu driver to the latest one has resolved it for them. Other players reported that turning off the highlights feature has resolved the issue. Restarting the PC after performing these steps is required as well!
Hey, this is due to a temporary server overload. The items are not lost. The issue should resolve itself over time. The devs are monitoring the situation and making changes / fixes.
Hey, you should be able to access your utility tab and have a crate to open that contains skins and G-Coin.
Hey lunamixsi! The team is aware and monitoring these issues. These are likely to be happening due to server overload and should get resolved in time.
Hey! Came here to confirm that the player has already been permanently banned by the AC system!
Is the M24 bugged right now? Shots sound very loud and much closer than they actually are. Or is it just me?
Hello! This is a known bug and the dev team is preparing a hotfix to resolve it. Thanks for reporting!
3D ping markers are in ranked in Taego, not sure are they supposed to be there but to my understanding they should not.
Hey, this is not intended and a hotfix to resolve it is being prepared!
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