Original Post — Direct link

Dear Ubi Team,

I've just "finished" a game where during the 3rd stage, moving the MIA agent to the extraction point I've received a generic R6E error message stating that my low latency gigabit internet is not enough for the game, and thus I've been removed from the group. On top of this, I've received a 5 minutes penalty for abandoning the rest of the team.
May I ask if - besides the obvious frustration, the MIA agent I have to rescue, lost time and XP - there will be any use penalties for ubi launcher / server related issues?

Thanks!

over 2 years ago - Ubi-Froggard - Direct link

Hey @theash85

I'm sorry to hear that you got disconnected from a game and lost the time and XP from that game and got a 5 minute penalty. There shouldn't be any other penalties for you, other than if you keep disconnecting and getting the abandonment sanction in a short period of time, then the time limit may increase from 5 minutes.

over 2 years ago - Ubi-Orion - Direct link

@theash85

No problem. I hope this doesn't become a persistent issue for you but if that is the case please let us know and we'll be happy to offer further assistance.

Thanks.