I had exact same issue at siege when I try to launch game in Vulcan. no compatible hardware found, crash after battle eye launching or optimizing shader.
Hope ubisoft notice Vulcan causes all of PC crash issue. This game should support another API like DX11/12.
I don't understand why rsix siege allowed us to choose the API we wanted, but this game doesn't.
Hey there @hteiknokeelf , thanks for your post about this. I'm sorry to hear you've had crashes with Vulkan - that's very frustrating.
You should certainly be able to choose between Dx and Vulkan. Please make sure your GPU drivers are fully updated, as some players have advised that this issue has been solved by updating drivers. Please also make sure your Windows install is updated, and you've verified the game files. You'll find guides on how to perform these steps on our troubleshooting guide.
We also put out a patch on the 28th which fixed the 'no compatible hardware found' issue for some players - can you let me know if this error is solved after updating the game? The easiest way to make sure it is fully updated is the verify the game files.
Please let me know if you've any questions about either of the above sets of steps - I'll be happy to clarify further!
@hteiknokeelf I am sorry to hear this, and for the difficulties this problem has been. If you have already exhausted all steps previously shared by @Ubi-Thrupney, please create a support ticket with your MSINFO & DxDIAG attached to take a more in-depth look into this with you and provide this with our Dev Team also to investigate further. Thank you!
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