Original Post — Direct link

Unsure if platform specific or happening on all platforms.

Every time I load game I have to turn cross play "On" but if I restart game and go to options I find it is toggled to "Off". So I have to turn "On" every time I start the game.

Can someone else confirm same thing happens to them? Especially playstation.

almost 3 years ago - ubi-smash - Direct link

Hey @peter8uk, Cross-Play for Rainbow Six Extraction should be enabled by default for all platforms. If you have to enable it every time you load the game, I would try a fresh reinstall of the game on your console to see if any file issues occurred during previous updates or the initial installation. However, if you have already tied this out and still encounter the same behavior, could you share a video clip of this being replicated on your end with us?

almost 3 years ago - ubi-smash - Direct link

@peter8uk No problem! Thank you for providing this footage for us. Very odd that it reverts back to off for you. To confirm did this start occurring for you when you first started playing Rainbow Six Extraction, or later? I will be handing this over to the Dev Team to look into this. 🙂

almost 3 years ago - ubi-smash - Direct link

Thanks, @peter8uk! Apologies for the delay between responses. I shared this information back with the team to further review. If there are any further questions they may have, I will keep you posted. However, I am sorry for the inconvenience this causes right now when queuing with others every time you log into the game. Please stay tuned to here and on our News & Announcements page for further updates in the meantime.

almost 3 years ago - ubi-smash - Direct link

@peter8uk Any time! Please don't hesitate to let us know if you have any questions in the meantime or if you run into any further hindrances in-game.

almost 3 years ago - ubi-smash - Direct link

Thank you for letting us know, @agent_ares! I've noted this with the previous report shared, so they can review this happening on all platforms moving forward.

almost 3 years ago - Ubi-Thrupney - Direct link

Hey @agent_ares - thanks for pointing that out! Indeed, I can see from the screenshot that it seems to be enabled after all. I've added this to our report.

Let me know if you run into anything else!

almost 3 years ago - ubi-smash - Direct link

@peter8uk Thanks for the confirmation. I completely understand this can cause confusion if some players prefer playing with Cross-Play off. We have gathered this additional information to share with the report sent to the team. We will be keeping everyone posted once we have more news to share. We truly appreciate everyone's insight on this to provide this to the team to look into.