Hello, when trying to launch R6, extraction, i get "your hardware not supported".
The message appeared after an update today(5.31). Before that, the game was running normally.
The hardware:
GTX1650
AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHz
16 gb ram win11
thx.
Hi @OscarPanda @null-voids apologies for the late response.
I am also sorry to hear that you are receiving the error 'Hardware not supported' when launching Rainbow Six Extraction.
Could you also take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.
Please confirm if this resolves the issue.
If it doesn't could you provide a screenshot of the error message.
@null-voids Hello there.
Thanks for following these steps and providing a screenshot of the error. Sorry to hear that this hasn't helped on this occasion.
Other users have reported they have experienced this issue due to outdated processor drivers. Would you be able to locate the correct driver for your processor here: (https://www.amd.com/en/support), and ensure this is up-to-date if you've not already done so?
Let us know how this goes.
devtrackers.gg