Since downloading extraction, the game has insisted on using my integrated graphics card. This has rendered the game simply unplayable! I've seen a few posts on here about the same issue however not seen anyone post a solution! Is this something ubisoft is aware of and solving, or am I just unable to play this game?!
Hey everyone! Many thanks to @fisher5748 and @Evilducky2 for their help in this thread, I really appreciate it!
@AcidJellyBelly and @majorwoops , can you let me know if you are still having issues opening the game? We had a patch on January 28th which has resolved this issue for a majority of players, so you should now be able to launch the game.
If not, please try our troubleshooting guide, making sure in particular to update your GPU drivers and operating system, and verify the game files. Then try our recommended method for setting your system to use the correct GPU. Let me know if that solves it, or if it still doesn't work!
Hey there @majorwoops , thanks for coming back to me about this. I'm sorry to hear you've faced further issues.
Please make sure you've done our suggested troubleshooting steps. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game. These steps are all very important after a patch, as they make sure nothing went amiss while it was being installed.
If the issue persists, can you tell me a bit more about where and when you are seeing this 'insufficient resources' error? This isn't one that has been reported, as far as I can see, so I'd like to investigate further. If you can include a screenshot showing where the error shows, that'd be ideal!
Hey @majorwoops
Please can you make sure the computer is trying to launch the game with the correct GPU by following the steps in the article here to set the dedicated GPU to launch the game with.
You need to do the steps mentioned there to set the dedicated GPU, as if you have just deactivated it a different way, that may not resolve it.
Hey @majorwoops
The dev team has been made aware of the issue, but in the meantime you can also try checking if there is any driver updates for the integrated graphics chip as well (if you haven't already) and see if this helps.
We'll post any updates on the issue when we receive them from the dev team.
Ah OK, thanks @majorwoops. If I come across anything else that is found to work before an update is released to resolve this, I'll come back to let you know.
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