Original Post — Direct link

Literally, cannot play the game, at all.

Every 1-3 minutes, game will freeze for around 2-4 seconds randomly, then show 3 little squares at the top, along with connection issue icon, and will crach and freeze for no reason, without an error code; forcing the player to force quit the game

over 2 years ago - Ubi-Viral - Direct link

@jetcreeper19 Hey! Sorry to hear that you have been experiencing these freezing issues on Xbox One.

There is some handy troubleshooting that might help with this issue here.

If the issue continues after this, please let us know.

Thank you.

over 2 years ago - Ubi-Froggard - Direct link

Hey,

I'm sorry to hear you are both affected by this. We are currently looking into reports of this, as it hasn't been happening for everyone and not when tested on our own consoles, so we are looking into accounts to see if there's something there that may be causing it. I've forwarded on both of your account details to help with the investigation.