Hello, I cannot access Tom Clancy's Rainbow Six games even though I have a Game Pass subscription, so they are currently unavailable.
I renewed my Game Pass subscription 2 days after it ended, but these 2 games are still not accessible.
I can't connect to support either, what exactly should I do?
@narayannaa Welcome to the forums. I'm sorry to hear about the difficulties activating Rainbow Six Extraction on Ubisoft Connect.
Please clarify the Xbox gamertag that is subscribed to the Game Pass and I'll be happy to assist you.
@narayannaa Hey there, apologies for the lack of response. This requires a fix on our end. I see you've already created a support case for this issue, so please keep an eye out for updates on that case.
@Guccicrotch Could you also create a support case? This way our team will be able to fix the issue on your account as well.
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