Original Post — Direct link

Since the last major update, everytime i found the matchmaking on new Stadium Bravo, it will freeze the application immediately. And sometimes i must end task this manually via Task Manager. I don't found any problem on other maps, just only this map.

I have updated my ticket many times and no one but a bot responded, and all he did was respond to me saying the word " banned" and went on a tangent on how i cant get unbanned, which wasnt what i asked. my pc specs are top tier and it scares me to see ubisoft not dealing with this or taking the map out of ranked if people are having this problem, which i see others posting the same thing.

I would consider myself pretty tech savvy and have reinstalled many times, verified files 10 times, reinstalled battle eye 5 times, updated all drivers on pc, checked how my pc runs other games and they are all fine on ultra, this is just a prime example of ubisoft [censored]. Help fix

about 2 years ago - Ubi-Ciel - Direct link

Hey there @Winstonian,

I'm sorry to hear you're experiencing crashes when playing on the Bravo Stadium map. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on PC - as well as these steps to improve the game's performance!

about 2 years ago - Ubi-Ciel - Direct link

Hey there @Agent-7-62x35mm and welcome to the Ubisoft Discussions!

I understand you've been experiencing crashes on R6S in a specific map. Please be assured this issue has been forwarded to our dev team, who is currently looking into it. Should they need more information, I will get back to you 😊

about 2 years ago - Ubi-Perseids - Direct link

@Winstonian Hello! We've heard back from the team and they would like us to gather some more information to help with their investigation into this issue. Would you be able to provide the Match IDs from when this occurs? Also, could you provide a video showing what happens before the crash occurs? Once you have the video, please upload that to a website like YouTube or Google Drive, and share the link with us here. Thanks!

about 2 years ago - Ubi-oof - Direct link

@LonelyWith69Ms @Genkotsu11 @ZIrkleon Thank you for letting us know that this has affected you as well. This has been reported and we are still collecting information for our investigation team. If you can help us, please refer to the post from @Ubi-Perseids and we will be able to include your information with our report.

about 2 years ago - Ubi-Mark. - Direct link

Hello @Tweezyke,

Thank you for the update and I'm sorry to hear about your experience.

Are you able to provide us with some match ID details, so we can pass them along to the ongoing investigation?

Many thanks and if you have any additional questions, please let us know.

about 2 years ago - Ubi-Milky - Direct link

Hello @Alexi-_ thank you for your post and sorry to hear of your temporary ban.

This crashing issue is still being investigated and in order to try and fix this issue our QA team would like to know the following >

  • Platform that you play on
  • Match ID
  • Do you have any videos of the issues showing what happened before the crash? Or are you able to explain what you did in game?


Once you can let us know these details, we will pass this on to our QA team for further investigation, thank you.

about 2 years ago - Ubi-SleepyGoat - Direct link

Thank you for the video @ZeroIQmain-0!

I'll need a bit more info from you so I can get a good report added to our investigation of this crashing issue.

Please open a support ticket and attach copies of your basic system files there for me. Let me know once that is done!

almost 2 years ago - Ubi-Poseidon - Direct link

Hey there @LaptopGaming69, we are sorry to hear that you are still experiencing crashes when loading into your match. To better assist you, please contact us through our support page, and provide your MSInfo file, MatchId for the match, and any possible recordings showing the crash.






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