[2022] Game folder getting bigger

Hey there @bygonedream ,

Sorry for the delay in getting back to you!

May we please know where exactly in the game folder you're seeing these files?

I've had a look through my own game files and haven't been able to find the files you've listed.

Thank you!

@bygonedream @Lie-nus

Hey there folks.

Thanks for raising this with us. Can I ask whether your regular match replays are being saved in the match replay folder? Also are you regularly being disconnected from games? They all have tmprec in the title which I would think means temporary recording, if they're not being deleted automatically I'm wondering if it's because the match replay hasn't saved correctly for some reason and perhaps a match being unable to completed either through a disconnection or a crash could perhaps be the cause.

@lie-nus Thank you this feedback. How long have you noticed these file sizes increasing?

I also recommend clearing out files via the Ubisoft Connect launcher. You can remove these with the following steps >> https://ubi.li/JgOpC.

Hey @Lie-nus, appreciate your input and I do take it that you have found a solution which should help to keep all of these files in order for you.

I've had a look however struggled to locate any similar reports being mentioned, therefore just out of curiosity, can I check if you've tried disabling match replays/recording and if this had any impact on these files that are being created?

@bygonedream Hello there!

Thank you for taking the time to report back to us on this, we're glad to hear that this doesn't seem to be related to/affecting your connectivity in-game. We appreciate you adding in your file path too.

If you do happen to see a difference after turning off match replays, feel free to get back in touch, as we'd be interested to know.

@bygonedream Hello there!

Thanks for all of this additional information you've found on the issue. Sorry to hear you've not been able to upload images directly to Ubisoft Discussions.

We've since address the issue. Would you be able to try and upload these images again for us? Apologies for any inconvenience caused.

@bygonedream Thanks for those screenshots. I would like to take a closer look at these files. Could you please create a support case with us and upload these files? Thanks!

@bygonedream Understood. Would you be able to upload them to a Google Drive folder and share the link with us in your support ticket?

Thanks for sharing these @bygonedream , appreciate it.

I've reached out to the team regarding this and we'll let you know when we hear more from them.

Thank you!

Hey @bygonedream ,

I've checked with the team who have been unable to confirm the exact purpose of the files noted, but they may be related to Match Replays and could lead to your in-game Replays becoming inaccessible if deleted.

We won't recommend tampering with the game files, but these don't appear to be core game related and may require a verifying of the game files if removed.

I'm sorry we're unable to provide more information but if there's anything more we can answer, please let us know!