Original Post — Direct link
I recently bought uplay plus and with that i installed ghost recon future soldier to get the skin for ashes gun, however when i try to redeem it, it says that i dont own the game, i have launched the game and played it, but it still wont work. I read some other place a different person with the same issue, but the tips i got from ubisoft support didnt work. Is there any way to fix this?
over 4 years ago - Ubi-Woofer - Direct link
Hey Blob-.,

While I do not see any playtime for Ghost Recon: Future Soldier on your account, I can see that you have been able to unlock the Ghost Recon Weapon Skin in Rainbow Six: Siege now.

Are you still having issues with accessing it in-game?
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by OverallSeR
same can't unlock after installed and playing about 1hour.
Originally Posted by gr8megatron
mine isnt unlocking either, assistance please?
Hello!

I found Ghost Recon Future Soldier didn't activate fully on your accounts, and I corrected it.

You may need to launch GR FS once more and then you should be able to redeem the reward.

Apologies for the delay OverallSeR! I hope that helps
almost 4 years ago - Ubi-Karl - Direct link
Originally Posted by Darkprodutions
I am having this same issue
Hey Darkprodutions!

Thanks for getting in touch and welcome to forums!

Just to check, have you had a chance to launch the game yet? If you have yet skin was not received, can I ask you to try launching it again and let us know if issue persists!
almost 4 years ago - Ubi-Milky - Direct link
Hello alex_crusader and Darkprodutions thanks for posting about your weapon skin. The game doesn't seem to appear on either of your account as ever being played.

Have you played the game for at least 2 hours for Ubisoft Connect to register the game time?

If you have done so, can you please get in touch with us through a support ticket and provide your proof of purchase of Ghost Recon Future Soldier or show an image of it in your Ubisoft+ library and we may be able to add this to your account.

Please contact us with these screenshots here, please make sure your proof of purchase is also uncropped and shows you username, thank you - https://support.ubisoft.com/en-gb/Cases/New
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by EyeofGuy
I've bought and played Blacklist and Future Soldier on my account and I've been in touch with support with this same issue yet it still persists.

Can you help me as well for this problem?
Hey EyeofGuy,

Sorry for the delay in getting back to you!

I've checked your account and can't see any game activity, have you launched / played the game for a significant amount of time?
over 3 years ago - Ubi-Orion - Direct link
Hey there folks.

Please provide a screenshot showing you have progressed past mission 2 in the game with your username displayed in the overlay

Originally Posted by xxIllustriousxx
https://imgur.com/uAG4T1F

Like this?
Hopefully that's fine but Imgur appears to be having issues with their website at the moment. I'll check back again later to see if the website is working but right now unfortunately it isn't loading anything for me
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by xxIllustriousxx
https://imgur.com/uAG4T1F

Like this?
Originally Posted by EyeofGuy
This is proof that I have completed both the campaigns of Future Soldier and Blacklist but Siege still tells me to purchase the games to get the weapon skins

https://imgur.com/a/sAh22TV

https://imgur.com/a/JYahes6
Hey there folks.

Thanks for providing those for us. I've added the skin to your inventory now.



Originally Posted by LucieDrake
i just bought the game and started playing for a little and the skin is locked in rainbow six siege
Originally Posted by silvrewhiskey
Same issue here, I got mine a couple of weeks already and played more than 2hrs but skin is still not unlocked.
Originally Posted by Welsh321984
Hi, i have played the tutorial and the first level of ghost recon future soldier and the weapon skin hasn't unlocked in rainbow six siege
Hey there folks.

Please provide screenshots that match those provided above but on your own account and we'll see if we can add these skins manually for you. Thanks.
over 3 years ago - Ubi-Milky - Direct link
Hello silvrewhiskey, thank you for the image you posted.

I have checked your account and have now added the GRFS skin to your account for Ash. Please let us know if you need any further help!