[2020] [Ubisoft Account]Banned for no reason

Hi there! We cannot remove abandonment sanctions. You can read about temporary bans here.
We can provide troubleshooting to help protect your connection from dropping again. Please try these connection tips to improve your connection to R6S. If your connection does not improve, you can contact the Ubisoft Support Facebook, Twitter, or make a ticket. Hope this helps

Sorry to hear you have experienced this in game, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these. I understand this may not be the response you were hoping for but at this time you will need to wait out the duration of this account sanction.

While we hope you do not experience this again, could I also recommend working the following connectivity troubleshooting steps.

Hi there,

I posted this in another thread, but to provide clarification on temporary bans -

All temporary bans are handled by the game automatically.

The game doesn't differentiate between the different behaviour, but the game will apply ban time based on the amount of undesirable behaviour the player has demonstrated.

If you would like to read more about it, please see this article below -
https://support.ubisoft.com/en-GB/faqs/000027080

@estaban18 Hey there! I'm sorry to hear that you received an abandon sanction. Unfortunately, Support has no ability to remove these sanctions.

As far as the sanction showing as 1440 hours, rest assured this is only a visual glitch, and our teams are investigating.
Check the Tweet here for more information:

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Thanks for reaching out @pompelopzebi! Could you please clarify what you're referring to in regards to your message, so that I can assist further?

@umadgamer3 Hey! Apologies for the delay in responding to you and sorry to hear that you received a ban due to a disconnect.

I am afraid that there is no way to override these bans.

If you need anything else please let us know.

Thank you.

Hello everyone, thanks for posting about your abandon sanctions.

If you have disconnected recently from a game, after experiencing a big lag spike and your whole team disconnected too, we would like to ask you a few questions, as we currently have an investigation into this, as we know it has affected a few players recently.

If this was not the exact situation you experienced, then we would recommend checking our known error code list, if you encountered any error messages when disconnecting for more information and troubleshooting steps, to help try and improve your connection to our servers > https://support.ubisoft.com/en-GB/Article/000066044

Please let us know exactly what situation you experienced as described above, or if you saw any error codes or messages, this will help us identify which issue you are having with your connection to our servers and help our investigation.

 
Hello everyone, we are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game and sanctions will become longer, for the amount of times a game has been abandoned or disconnected from.
 
If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w
 
If the error code you received is not listed in this article, please let us know so we can gather more info for our Siege team about this, to see if this has been reported before.