[2020] [Keys/Codes]Activation Key / Authorisation Error

Hey Kodamuz,

I have checked your account and can see that it is active on there.

But it does appear that you potentially have 2 accounts. Make sure you are logging into the correct one to play the game.

Hello Sabaxblaze, I do see your copy of Rainbow Six Siege from the Epic Games store activated on your account without issue.

Could you please try running both Uplay PC and the Epic Games launcher with administrator rights, and then see if Rainbow Six Siege will launch without issue?

Hey Summit1G.SSB
When the game crashes, do you get any error messages or error codes?
Can you go through the steps listed here and let us know if this is still happening

Hey AnX7ieTy - welcome to the Ubisoft Forums!

I can see from your account that you have now been able to link your Epic Games Account, and your copy of Rainbow Six: Siege bought through the Epic Games Store.

If you have any other issues that you need our assistance with, just let us know

Hey GymCarr,

Thanks for reaching out to us and welcome to forums!

To correct this situation, I recommend the following troubleshooting steps:

Please, navigate to the Ubisoft Game Launcher cache folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache
Do note, that the Uplay client must be fully shut down at this point and not running in the background.
Open the cache folder and move the "ownership" folder to a safe location.
Once you have backed up that folder, delete the "cache" folder.
After deleting the cache folder, please verify the game files within Epic:
- Open Epic
- Navigate to the game in your Library and click the cog icon.
-click the Verify button once the drop down menu appears.
- After verification, the launch option appears again.

When this has been completed, try launching the game again.

If the issue persists, we would ask you to visit our support website, submit ticket and provide your full proof of purchase from Epic and a picture of your ownership folder, which you have previously backed up.
Once you have screenshot the "ownership" files, please reinstall the Uplay PC client.
If the re-installation of our software did not fix your issue, please provide the files mentioned above, along with your launcher logs found in the folder: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs\

Should you have any questions in the meantime, let us know!

Originally Posted by khrusto
Same issue
Nothing helped

- closing both clients
- deleting Uplay cache
- launching both clients as admin
- [Please enter your CD Key]

But I don’t have Verify button in EGS library game submenu http://joxi.ru/DmBxWgVuJlYoEA

Locate installed game in Uplay does not work http://joxi.ru/Drlp5KwsVDjBnr

Accounts linked yesterday before installing the game

Hmmmmm we are going to need to look into this further with you. Could you create a case HERE please.

Thank you.

Hello Hoopoe0X and KeJiat_Twitch,

Sorry to hear you having issues launching the game.

Please do the steps provided by my colleagues in this forum thread.

If you still have issues, please do contact us via a support ticket.

Thanks!

Originally Posted by panniq-
Im already install R6S on my PC from Epic Games louncher to folder D:\Epic Games\Unreal Engine\RainbowSixSiege
When i start a game from Epic Games Uplay open window with activation code request.
I tried to set path to game folder on Uplay but its doesn't work for me.

What i need to do??

Hi panniq!

I am sorry to hear you being asked for a key. In this case, please follow these steps:

Please, navigate to the Ubisoft Game Launcher cache folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Do note, that the Uplay client must be fully shut down at this point and not running in the background.

- Open the cache folder and move the "ownership" folder to a safe location.
- Once you have backed up that folder, delete the "cache" folder.
- After deleting the cache folder, please verify the game files within Epic:

-- Open Epic
-- Navigate to the game in your Library and click the cog icon.
-- Click the Verify button once the drop down menu appears.
-- After verification, the launch option appears again.

Thanks!

Originally Posted by panniq-
Thanks for the help!
I fixed it by myself:
I deleted the game from the EGS and installed it in Uplay and its start working!

Great to hear, panniq!

If you have any further issues, please do let us know.

Originally Posted by OkiDoki7264
Ihad bought r6 on epic games but it says i need a verfication code. i checked my account info and its not their even though i own the game on epic

Hi OkiDoki7264!

Sorry to hear you were asked for a key.

To correct this situation, I recommend the following troubleshooting steps:

Please, navigate to the Ubisoft Game Launcher cache folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Do note, that the Uplay client must be fully shut down at this point and not running in the background.

Open the cache folder and move the "ownership" folder to a safe location.
Once you have backed up that folder, delete the "cache" folder.
After deleting the cache folder, please verify the game files within Epic:
- Open Epic
- Navigate to the game in your Library and click the cog icon.
-click the Verify button once the drop down menu appears.
- After verification, the launch option appears again.

If verification is not available within Epic, please install the game files in Uplay. If you need to verify the files after installation, you can do this via the following:-

- In Uplay, click on Games tab at the top of the window
- On the next screen, hover over the game tile. This will make a little arrow appear at the bottom right of the tile
- Click on this arrow to make a drop-down menu appear, then click on Verify files

When this has been completed, try launching the game again.

If the issue persists, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also create a support ticket.

Thanks!

Originally Posted by RumblySpace01
I just booght r6 from epic games store and now ehen i try to open the game its says that i need some kinde of activation code plees help me

Hello!

The steps posted about by Ubi-Houck should resolve this issue. Can you give that a try please?