Original Post — Direct link
]So im a Rainbow6 player on PS4 and after the last update (2.05) that was weird because my friends got it after me i simply cannot load the game like i click on the game and it starts but when i get into the game it keeps loading forever on the screen saying " WARNING: READ BEFORE PLAYING" that says havoc and battle eye thing like it keeps loading forever the little 6 icon down on the left corner keeps spinning forever and i dont know why it happens because none of my friends seem to have this issue.
3 months ago - Ubi-Viral - Direct link
Originally Posted by iKiNgZ_PT
Hi i did rebuild the database on my PS4 but i still can´t load into the game, here´s a picture of the screen im stuck in, hope it helps
[IMG] https://1drv.ms/u/s!Ar7aJ7CjKRHhkWwy...5kpTI?e=HHascd
Thank you for getting back to us and thank you for the image! Could you try completely power cycling your PlayStation please?

Hold down the power button for 15 seconds, then unplug the PlayStation from the power adapter and wait 5 minutes. Once done plug it back in and turn it on then test if the issue continues.

If so you may need to reinstall the game.

Please let us know how you get on.

Thank you.
3 months ago - UbiKoality - Direct link
Hello iKiNgZ_PT! I'm extremely sorry to hear that you've been having trouble loading up Rainbow Six Siege. I'm sure this has been annoying to deal with, especially since your friends aren't experiencing the problem themselves and it's ultimately preventing you from playing the game. Moving forward, I would first suggest rebuilding your console's database. You can find those steps here! That process acts like a computer disk defragmenter and will not affect your save data, so it would be great to try in this case to see if it helps get the game loaded up. It would also be worthwhile to complete the other steps in the article linked above!

If the problem persists, please grab a screenshot of the exact error you mentioned. This would be incredibly helpful!
2 months ago - Ubi-Wan - Direct link
Hey there, Yauff_. Have you been able to complete the steps in our PS4 technical troubleshooting page? We'd like to have all who encounter this issue to give this a try, as it'd be important to note this in reporting.
about 2 months ago - Ubi-Milky - Direct link
Hello Yauff_, thank you for getting back to us.

- In addition to what has already been advised, I believe restoring your licences could resolve this issue on PS4, if you haven't already tried this option -
Got to Settings > Account Management > Restore Licences on PlayStation menu.

- Did you purchase the game as the physical edition or digital edition? If physical, what region code is the disc and what region code is your PlayStation?

- Are you playing the game on your 'Primary' PlayStation account? You can check this in the PS settings here - https://www.playstation.com/en-gb/su...ivation-guide/

- Finally, are you trying to play the game online on the PSN account that also pays for PS plus, as this was a known issue before.

Once you can let me know these details, I will do my best to investigate this further for you.
about 1 month ago - Ubi-Orion - Direct link
Originally Posted by Yauff_
Thanks for your help but I found the problem, my hard drive died and r6 was its first sign. I will change my hard drive in the next days and give an update from here if the doesn't work out again.
Hey there.

Glad you managed to work out what was causing it, fingers crossed the issue will be resolved after replacing the drive but please do keep us updated. Cheers!
about 1 month ago - Ubi-WheelyDuck - Direct link
Originally Posted by Yauff_
Driver came and Ps4 runs the game perfectly. Thanks for your support.
Hey there,

Thank you for your update.

It is great to hear that since the update all has been good.

If ever we can help in the future just let us know.

Links in this thread

How to activate a primary PlayStation®4 console
Find out how to activate your primary PS4™ system.

Troubleshooting technical issues on PlayStation 4
Troubleshooting technical issues on PlayStation 4

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Troubleshooting technical issues on PlayStation 4
Troubleshooting technical issues on PlayStation 4