[2020] [Download/Installation]Installation still in progress issue

Hello,

If you're experiencing the issue where the main menu appears to be locked, please wait for the game to fully install.

@SithKermit, if your menu is showing some options as locked, this means that the game is downloading more content in the background. Can you confirm if this is the issue?

@Khesanh1, I believe this will be the same issue for you. Please leave the game on the main menu while the content installs.

Glad to see you managed to find a workaround for this.

Hi The_Emu_Empire3! Welcome to the forums. Are you also having an issue installing the game?

This will be a background download.

Some of the game will be unlocked to play, such as situations but the rest of the content will be installing in the background.

We strongly recommend not opening other applications while the game is installing, chemaguire.

Jandoking30, it is best to leave it open while it is installing. I would play Situations in the meantime, should not take much longer than the time you have waited.

Please unplug your PS4 or Xbox from the wall for two minutes. Then try the download again.

You can try finishing the installation after unplugging for two minutes. It is possible that you need to uninstall and reinstall the entire game while making sure not to start the game until it is entirely finished installing.

You shouldn't have to repurchase the game! Please make sure you are trying to install the game on an internal drive. Please also make sure there is enough space for the game to install. Do not launch any other application while the game is installing and updating. We strongly suggest these steps as well (XB1 / PS4).

If you guys continue to have issues, please submit a ticket with a list of what troubleshooting steps you've done at this point. Hope this helps!

Hi Aimanaliiiiii,

Just to confirm, you are on PS4?

The initial download on PS4 is not the whole game, it's just the initial game data to allow the game to launch.

You can check the download progress of the actual game by highlighting it in the menu, pressing the Options button and selecting Information. It will then show the download progress there.

Originally Posted by NAMBOGHINI
ive been playing seige for years now and just downloaded the new update, i have 100gb spare and have deleted and reinstalled the game without running other apps in the background please what do i do i really dont want to buy the game again after spending money on and in the game already

Hey there.

Apologies for the delay in getting back to you. I've just checked your account and it does appear as though you have received MMR for some games played over the last couple of days, has this issue now been resolved? Thanks.

Originally Posted by EpicGamerMan1
I'm playing on the pc version of rainbow six siege, and it seems that I can't play anything on it. It says that the installation is still in progress.

Hey there.

I do apologise for the delay in getting back to you on this.

If this issue is still present for you can I ask you to ensure you've attempted all relevant steps suggested here, please? Thanks.

Originally Posted by MarioJagrCrosby
I've downloaded the game twice, I've cleaned the cd and I keep getting the installation still in progress bug along with the console sometimes saying the cd cannot be read.

I'm on my third download as we speak.

Backstory, I accidentally deleted the game and ever since then I can't play due to this problem.

Anyone know how to fix this issue?

Hey there,

Sorry to hear you are having this trouble.

Can I I just confirm what platform you are on?

Originally Posted by NAMBOGHINI
i got the game digitally

Can I just check, does this now mean your problem is resolved?