Original Post — Direct link
I go to the learn more of twitch prime loot and then click the learn more/link the two accounts and it just doesn't load
over 6 years ago - UbiGabrinth - Direct link
Please note that these are not Ubisoft web pages to the best of my knowledge. If you leave a clearly labeled link I can look into it.
over 6 years ago - Ubi-Baron - Direct link
Thanks for that information, Marshmallow_Fox

We've also seen some users report it works for them in Edge as well.
about 6 years ago - UbiMorning - Direct link
Glad to hear you got it to work through Edge at the very least!
over 5 years ago - Ubi-Woofer - Direct link
Originally Posted by Real_Warlord_69
https://twitchprime.ubisoft.com/en-U...3Daccount-link
Thank you for the direct website link, Real_Warlord_69 - and welcome to the Ubisoft Forums!

Could you please try to link your Ubisoft and Twitch Accounts from our account management website instead? Then, you can complete Twitch Drop registration from our dedicated website here. Let me know if this works for you!
over 4 years ago - Ubi-Swaggins - Direct link
Hey folks,

I would advise that you try the steps in this FAQ if you are still encountering problems.
over 4 years ago - Ubi-Orion - Direct link
Originally Posted by LuminousWorlds1
Thank you for the direct link!
No problem. Did you have any luck with the steps suggested to link your account?
over 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by XEffecTiveX
if anyone still has issues with this try disabling your ADBlocker worked for me
This is a really good suggestion XEffecTiveX.

Great to hear this worked for you!
over 4 years ago - Ubi-Karl - Direct link
Originally Posted by LazySoviet
(quoting in the last message didn't work hehe)

Disabling AdBlocker worked for me, too! Thanks
Hey LazySoviet, thanks for letting us know and I'm glad to hear that!

Originally Posted by Giazzo_2_0
On Edge with in-private mode the normal link works just fine, try that solution too
Hey Giazzo_2_0, thanks for sharing this with everyone, hopefully whoever experiences the issue will find your steps useful .
over 4 years ago - Ubi-Orion - Direct link
Originally Posted by PixelChaos.AS
i tried all the steps, using different browsers, unlinking before trying and linking again, using each of the browser's private mode, and none of them worked, i also tried it on another pc and it still didn't work, also sometimes in private mode it puts me into the activate your account screen and sometimes it just doesn't work and stay at the link your twitch account screen, the direct link doesn't work either in all the browsers. HELP, i have completely given up .
Hey there.

We'll probably need to dig a little deeper into exactly what's causing this for you so we'd like to request you open a support case with us. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks.





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