[2020] uplay account mail address and password forgotten.

Original Post — Direct link

uplay hesabımdaki email adresimi ve şifremi unuttum.
email adresimi değiştirmek istiyorum ve hesabımı kurtarmak istiyorum
hesabımda bir adet rainbow six siege starter pack vardı hesabı kurtarmaya yardımcı olurmusunuz

(mail address and password forgotten.
I want to change my e-mail address and I want to recover my account)

about 7 years ago - Ubi-Mullac - Direct link

Hi there,

We can help you out with that!

Can you please either contact us on Twitter, Facebook or create a ticket on our support site?

An agent will get back to you as soon as possible.

- Cheers

almost 7 years ago - Ubi-Baron - Direct link

Hello treexwe41,

We cannot help with issues such as this here, you will need to continue with us through Facebook or speak with the Support Team here

Thank you

about 6 years ago - Ubi-Redbeard - Direct link

Hey,

We can only offer support in English unfortunately.

Can you please translate your issue or create a case on the support website so we can provide you support in your native language?

Thanks.

almost 6 years ago - Ubi-Orion - Direct link

Hi there!

We can help you with this issue but we cannot do so on our forums unfortunately. Your best bet would be to head here and create a support ticket and we can then assist with account recovery

almost 6 years ago - Ubi-Gumdrops - Direct link

Hey killerpengu2018, please don't share your personal information on the forums!

You can contact us via Twitter, Facebook or Live Chat Support so we can assist you.

over 5 years ago - Ubi-Baron - Direct link

Originally Posted by guest-k9op1btT
oyun nickim KroniasS . nickin kayıtlı olduğu hesabı öğrenmek istiyorum

Unfortunately our support staff here are only able to provide assistance in English. If you are able to provide a translation of this, then we can take a look at it for you.

Alternatively there may be another user here who can help you or you can speak with our Support team through the contact site here

Thank you

almost 5 years ago - Ubi-Ginge - Direct link

Hey ugkushhh

We've set a case up on our support site on the incorrect spelled email address.
Can you log in to the support site and update your case as requested

I'd also advise to not post details like your email address publicly on forums, you never know who may be reading the posts

over 4 years ago - Ubi-Raziel - Direct link

Originally Posted by oba50
uplay hesabım e mailimi girerken bi harfe yanlış bastığımdan dolayı var olmayan bi mail adresi girldi ve steamden aldığım rainbow six siege oyunun o hesaba bağlandı ve hesabıma 2 asamalı doğrulama yapamadığımdan mail adresimide değiştiremiyorum destek ekibinede bağlanamıyorum bunu nasıl düzelticem e postamı nasıl değiştirebilirim ?(When entering my uplay account e-mail, I entered a non-existent e-mail address because I typed a wrong letter and the rainbow six siege game I received from Steam is connected to that account and I cannot change my e-mail address because I cannot verify my account in 2-step I cannot connect to the support team, how can I fix it, how can I change my e-mail) uplay nick name oba5050

Hello!

We would love to help you, however please be aware that any account-related discussions should be had privately.

Please contact us via any of the following methods -

Email Support / Live Chat: https://support.ubi.com/Cases/New

Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/

Thank you!

over 4 years ago - Ubi-TheBerry - Direct link

Originally Posted by Ejzzaistaken
I forgot my email adress but my Username is Ejzzaistaken

can you send my email adress to this email adress: [email protected]

Hello there Ejzzaistaken,

This isn't something we'd be able to assist with over the Forums.

Please contact us through our Support Site or Facebook and Twitter where we'd be more than happy to assist you with recovering your account!

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