Rainbow Six Siege

Rainbow Six Siege Dev Tracker




01 Aug

Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

I'm afraid, we're unable to offer official Spanish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Spanish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

I'm afraid, we're unable to offer official Portuguese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Portuguese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

I'm afraid, we're unable to offer official Spanish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Spanish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

I'm afraid, we're unable to offer official Spanish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Spanish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

31 Jul

Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

Unfortunately, we're unable to offer official Spanish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Spanish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there,

Sorry for the delayed response.

Just wanted to double-check, are you still experiencing this error when trying to launch the game?

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hello there,

I apologize for the delayed response here and sorry to hear you been experiencing crashing issues.

Firstly, I would like to double-check with you if you are still encountering these?

If that is the case and to look into this further, could you provide me the following information if possible?

1. Could you let us know some of the specs of your system?
- OS you're using
- CPU
- GPU (Including VRAM)
- RAM

2. Do you play on a Laptop or PC Desktop?

3. Is the game installed on the same drive as the launcher, or on different ones?

4. Could you let us know on what type of drive they are installed on? (SSD, HDD, Virtual Drive, External Drive)

5. Screen resolution and refresh rate

This information would help us to look into this further for you.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there,

Apologies for the delay in getting back to you, and sorry to hear you've been experiencing FPS issues while shooting.

Just wanted to double-check, are you still encountering these FPS issues while shooting? If that is the case, please let us know so we can look into this further for you.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hi there,

Sorry for the delay in getting back to you.

The Authentication error mainly occurs if you are logged in with the incorrect Ubisoft account. You need to log in with the same account that you have originally used when activating the game on. You can read more on that in the article we have here - https://ubi.li/J15gv

If you do not remember the details that were used for, I would highly suggest contacting the support team over at the website so they can look into this further for you.

You can contact them here - ... Read more
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there,

Sorry for the delay in getting back to you. I'm afraid that we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hello there!

Apologies for getting back to you with a delay, and sorry to hear that you have been experiencing these issues when playing Avatar.

Just would like to double-check if you are still encountering these crashing issues?

If that is the case and to look into this further, could you provide me the following information if possible?

1. Could you let us know some of the specs of your system?
- OS you're using
- CPU
- GPU (Including VRAM)
- RAM

2. Do you play on a Laptop or PC Desktop?

3. Is the game installed on the same drive as the launcher, or on different ones?

4. Could you let us know on what type of drive they are installed on? (SSD, HDD, Virtual Drive, External Drive)

5. Screen resolution and refresh rate

This information would help us to look into this further for you.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

Sorry for the delay in getting back to you. I'm afraid that we're unable to offer official Simplified Chinese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Simplified Chinese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

Apologies for the delayed response. Unfortunately, we're unable to offer official Simplified Chinese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Simplified Chinese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support
Comment
    Ubi-Dastan on Steam Forums - Thread - Direct
Hey there!

Unfortunately, we're not able to offer official Portuguese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Portuguese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

09 Jul

Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey there,

Sorry to hear that you have been encountering people using cheats in game.

To report this I would recommend to follow the steps in our dedicated guide and we will be happy to take a look https://ubi.li/ZYkQX.

Many thanks,

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey there,

Sorry to hear that you have been having trouble launching the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey there,

Sorry to hear that you have been having trouble with crashes in game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey guys,

Sorry to hear that you have been having trouble launching the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Can I also check if switching to Vulkan helps?

Any trouble, just let us know.

- Ubisoft Support
Comment
    Ubi-WheelyDuck on Steam Forums - Thread - Direct
Hey there,

Sorry to hear that you have been having trouble launching the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support