Rainbow Six Siege Dev Tracker

Originally posted by чел: не нашли

Hey there,

Thank you for your update. As this thread is 5 years old I am now going to lock it, if you continue to have trouble then please open a new thread and we will be happy to help.

I must also add that we can only provide support here in Steam using English but you can receive support in your preferred language by opening a ticket through our Support Site[ubi.li] and an agent will be happy to help.
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Originally posted by FrostByteK: Did you encounter a blue screen while playing?? I got a blue screen for the first time while playing R6S.
and what is the solution?

Hey there,

Thank you for reaching out. Sorry to hear that you are encountering an issue where you get a blue screen when you launch the game. If this is persisting then I would recommend to complete the steps in ourpc troubleshooting guide[www.ubisoft.com] in full to configure your device fo... Read more

Originally posted by NIGHTMARE:

Originally posted by Bosefina: Had the same problem it is a blue screen, not the blue screen of death. My guess is that there is a graphics card compatibility issue. Will report later.

Got anything? My game still doesn't work and I said in the previous post that it wasn't a blue screen for the game but rather for my PC. There's nothing wrong with my PC, not a single Ubisoft game I own works, they automatically shut themselves down as soon as I try to open the...

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Originally posted by adrian5909: it does launch but it closes and reopens for a bit before i get in game

this happens if i play on steam after buying the operator edition on ubisoft connect for the operators

Hey there,

Thank you for reaching out. Sorry to hear that you are encountering an issue where the game closes and reopens. If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in fu... Read more

Hey there,

Sorry to hear that you encounter this error with Ubisoft Connect. For troubleshooting, would it be possible to try reinstalling Ubisoft Connect? https://ubi.li/Q5YVj

Any trouble just let us know

Originally posted by (=°_°=): Почему все скины на оперативников снимаются после ошибки серверов ?

Hey there,

Sorry to hear that after an error skins seem to be removed. Can I check if this persists if you have the game launched with admin rights https://ubi.li/9Puyw this should allow your changes to save.

I must also add that we can only provide support here in Steam using English but you can receive support in your preferred language by opening a ticket through our ... Read more

Hey guys,

Thank you for reaching out. Sorry to hear that you are encountering an issue where you are kicked when searching for a game. If this is persisting then I would recommend to complete the steps in our pc connection troubleshooting guide[ubi.li] in full to configure your network for the game.

I must also add that we can only provide support here in Steam using English but you can receive support in your preferred language by opening a ticket through our S... Read more

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there,

I am sorry for the delay in getting back to you.

Should you still encounter this issue, sometimes it is recommended to delete the configuration file in order to eliminate possible errors or to apply the changes in the system to the game. The file will then be automatically regenerated the next time you start the game. By default, you will find the configuration file to be deleted in the following folder:

C:\Users\\Documents\My Games\Rainbow Six - Siege\\GameSettings.ini​​

After you have deleted the config file, verify the game files again:
https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

Should you still encounter this issue, please let us know ... Read more

Hey there!

I'm afraid, we're unable to offer official Chinese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Chinese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hi there,

I'm sorry for the delayed response there.

Just wanted to check, are you still experiencing this error message? If that is the case, would you mind providing us an image of the error so we can forward this to be looked into?

Looking forward to your response.

- Ubisoft Support

Hi there,

apologies for the delay in getting back to you. To look into this for you, can I just double-check, are you still experiencing these issues?

Should this still occur, please let us know so we can look into this further for you.

- Ubisoft Support

Hey there,

Sorry for the delay in getting back to you and that you have been experiencing these issues after the update.

I just wanted to check to see if you are still encountering the Black screens? If you are, would you mind providing us the following information so we can look into this further for you?

1. Could you let us know some of the specs of your system?
- OS you're using
- CPU
- GPU (Including VRAM)
- RAM

2. Do you play on a Laptop or PC Desktop?

3. Is the game installed on the same drive as the launcher or on different ones?

4. Could you let us know on what type of drive they are installed on? (SSD, HDD, Virtual Drive, External Drive)

5. Screen resolution and refresh rate

This information would help us to look into this further for you.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Turkish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Turkish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hello there!

I am sorry for the delay in getting back to you.

Would you mind confirming whether you are still receiving this error code when trying to play the game?

If you do, could you provide us some more information where this occurs mainly occurs for you? Is it happening when you launch the game, while playing the game, or is it more at random occasions?

The more information you are able to provide, the more this would help us to forward it to the team so it can look into.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there,

Apologies for the delay in getting back to you.

Could you confirm if you are still unable to matchmake to a session? If that is the case, please let us know (and possibly the error if you are still receiving one) so we can look into this further.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Portuguese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Portuguese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support