Rainbow Six Siege Dev Tracker

Hi Lunger,

thanks for reaching out.

Yes, that's correct. You need to set up two-step verification on your Ubisoft account -> https://ubi.li/icv6y

Hey eazy2peazy, GunnerOperator

thanks for reaching out.

We’d love to look into this further for you over on the Ubisoft Support website https://ubi.li/heNTD. Please create a case with our teams for further review, as we are unable to handle requests surrounding missing content through this platform for data security reasons.

I will be locking this thread for now. Should you have any further questions, feel free to get in touch with us again.

Hey Nexi,

thanks for reaching out.

I'm sorry that you've stumbled upon cheaters in the game.

We advise you to report any players who may be violating our ToS directly in the game. The report will be forwarded directly to our dedicated team, who will be able to take action quickly.

I will lock this thread for now. Should you have any further questions, feel free to get in touch with us again.

Hey unix,

thanks for sharing your feedback.

We're not planning on removing crossplay at the moment, however I appreciate your feedback.

I will lock this thread for now. Should you have any further questions, feel free to get in touch with us again.

Hi Still Still Stellar, sorry to hear you keep getting disconnected. Can you try the steps on this link please? https://ubi.li/rrWFM

If the issue continues, can you let us know which error code you receive please?

Hey guys,

Sorry to hear that you have been encountering connection issues including freezing and jitters.

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO
• All of the steps in our dedicated connection troubleshooting article: https://ubi.li/a... Read more

Hey redfish,

Thank you for kindly taking the time out to reach out. Sorry to hear that you were kicked and received a sanction.

I am afraid that we are unable to remove temporary bans, however we would like to help prevent this happening in the future.

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO
• All of the steps in our dedicated connection troubleshooting article: ... Read more

Originally posted by BooHoo: Log out of ubisoft app and restart game will fix issues

Hey BooHoo,

Thank you for kindly taking the time out to share your knowledge and experience to try and help others. While these steps may not help with every issue it is great to hear that they have helped you.

Originally posted by NiceGuy: 100000% not working

Hey NiceGuy,

Sorry to hear that you are having trouble. Please open a new thread and we will be more than happy to help troubleshoot the issue you are having

Many thanks

Hey Seppt.

Thank you for kindly reaching out. Sorry to hear that you are encountering connection troubles.

So we can best help, can I check exactly what is happening and errors you encounter?

In the meantime, to rule out some common causes would it be possible to please complete the steps in our dedicated connection troubleshooting article: https://ubi.li/aENhl

Many thanks

Originally posted by The Man Who: ?

Hey The Man Who,

Thank you for kindly reaching out. Sorry to hear that you are encountering connection troubles.

So we can best help, can I check exactly what is happening and errors you encounter?

In the meantime, to rule out some common causes would it be possible to please complete the steps in our dedicated connection troubleshooting article: https://ubi.li/aENhl

I must also add that we can only provide support here in English. If you would prefer to contact in your preferred language then please reach out using the ... Read more

Hey Croissantleader,

Thank you for kindly reaching out and sharing this feedback on what you would like to see regarding shotguns in the future.

We use this type of feedback to better understand what players might like to see in the future.

If we can help with anything else, just let us know

Originally posted by LuwakWhiteCawfeeee: Anyone else having this issue?

I cant seem to use voice chat at all during the 2nd match or the last round of a match even though it was fine before

Hey LuwakWhiteCawfeeee,

Thank you for reaching out.

Sorry to hear that in the last round your voice chat stops working.

It is strange that this is happening in the last round, is it every time?
Does this happen everytime?

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: ... Read more

Hey guys,

Thank you for kindly taking the time out to reach out, sorry to hear that you are having trouble with fps drops and stuttering.

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO

Any trouble, just let us know 🙂

Hey MAD_NE55,

Sorry to hear that you encountered this. To help prevent this happening again I would recommend completing the steps in our connection troubleshooting guide in full https://ubi.li/RMHiR

Those steps help configure your network for the game.

Any trouble just let us know

Originally posted by wellom: fOTTETEVI VOI E LA VOSTRA UBISOFT , IL GIOCO CRASHA PERCHè è fatto con il culo e io devo farmi bannare per 1 h dalle ranked datevi una sveglia

Hey there,

Sorry to hear that you encountered this crash that left you with an hour ban. While we cannot remove temporary bans, we are keen to help prevent this happening again in the future.

To investigate the cause could you please try the following steps?

• If possible, install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• Clear the Ubisoft Connect cache file: https://ubi.li/oJ6r1
• All of the trou... Read more

Hey there,

Sorry to hear that you are having trouble launching the game despite your troubleshooting.

If you find this issue still persists, to investigate the cause further could you please try the following steps?

• If possible, install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• Clear the Ubisoft Connect cache file: https://ubi.li/oJ6r1
• All of the troubleshooting steps in this FAQ article >> https:... Read more

Hey WideWaifYT,

Thank you for reaching out regarding your ban. I am afraid that over Steam we are unable to help with bans and any appeals would need to be logged directly using our Support Site.[ubi.li]

I understand you have already opened cases and these have been unsuccessful. From here however I can only advise to persist in a case, our teams will always endeavour within process to help where they can until options are exhausted.

Many thanks

Hey there,

Sorry to hear that you have trouble using your drone. Would it be possible to share a video so we can see exactly what you see?

Many thanks

Hey GhillieBrz,

Thank you for taking the time to leave feedback regarding the launcher, sorry to hear you haven't always had the most positive experience with the launcher. We use this type of feedback to better understand what players might like to see in the future.

If we can ever help with anything support related, just let us know

Originally posted by BigBlackNikker: Hi I am trying to launch the game and a pop-up message comes up saying I don't own this account, I tried verifying the integrity of the game files and still nothing, please help

Hey there,

Sorry to hear that you are encountering this issue when trying to launch the game. This message would usually happen if you do not have Ubisoft Connect launched or are logged into the incorrect Ubisoft account. Would it be possible to double check you are using your linked account?

Any trouble, just let us know