Rainbow Six Siege Dev Tracker

Hello MrDSM,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Neew,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello WAY3D,

Thanks for reaching out and I'm sorry to hear that you are experiencing low FPS.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello XI_VxL,

Thanks for reaching out and I'm sorry to hear that you received a temporary ban.

Regretfully, we're unable to lift temporary bans, I'm afraid.

However, as you mentioned crashes. can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Chaddyboy,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

Can you please try verifying your game files with this link? Many thanks!

@StormZ - Hi! Sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks an dif you have any additional questions, please let us know.

- Ubisoft Support

Hello angry scout,

Thanks for reaching out!

I'm glad that the issue has been resolved for you.

Happy gaming and if you have any questions, please let us know.

- Ubisoft Support

Hello Informёr,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Biloslava,

Thanks for reaching out and I'm sorry to hear that you are unable to update your game.

Can you please confirm which version of your game you have currently installed? Secondly, the update is always triggered automatically by Ubisoft Connect, once it becomes available.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello 𝖀𝖇𝖎𝖊𝖈𝖚𝖙♔,

Thanks for reaching out!

Crossplay is available between PC, Stadia, and Luna, or between PlayStation and Xbox consoles.

You can find the confirmation in this official article.[www.ubisoft.com]

I hope it clarifies the situation and if you have any additional questions, please let us know.

- Ubisoft Support

Hello there,

Thanks for reaching out and I'm sorry to hear that you're unable to find a match.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello there,

Thanks for reaching out and I'm sorry to hear that you're experiencing high ping.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Sailatilion,

Thanks for reaching out and I'm sorry to hear that you are unable to purchase credits.

Have you tried restarting both your game and your Steam client, by any chance?

- Ubisoft Support

Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello Hawe,

Thanks for reaching out and I'm sorry to hear that you are unable to purchase credits.

Can you please confirm what happens when you're trying to confirm your purchase? Are you receiving any errors? If so, have you tried disabling your overlay, by any chance?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Operators,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• DXDIAG[support.ubi.co...

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Hello Chadstream Onion,

Thanks for reaching out and I'm sorry to hear that you are unable to find a match.

Can you please confirm your location and the server you were connected to? Have you tried changing the data centre, by any chance, with this link?[www.ubisoft.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Ryuko50,

Thanks for reaching out and I'm sorry to hear that you were disconnected.

This sounds a bit strange, especially when you mentioned that you were active.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hi Michelle 🌙,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello there,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm if it's a recent purchase or if were you able to start your game before? Secondly, can you please clarify if you have the latest version of Ubisoft Connect installed?[ubisoftconnect.com]

Last, but not least, if you already contacted our team, you will receive a reply as soon as it's possible. Apologies for the delay,

If you have any additional questions, please let us know.

- Ubisoft Support

Hello there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support