Rainbow Six Siege

Rainbow Six Siege Dev Tracker




25 Mar

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Toom,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by LAVAT CoDeX: my friend my game not fixed please fix my game🙏🙏🙏

Hello LAVAT CoDeX,

Thank you for the update.

Can you confirm if you reached our team, as advised in my previous post, by any chance?

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello chibiKawaii,

Thanks for reaching out and I'm sorry to hear that you were unable to find a match.

Can you please confirm your region and the server you're connected to? Have you tried changing your data centre[www.ubisoft.com], by any chance?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello FireFox_GER,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by FeaR_S7oRm: Hi Ubi,

I'm having the same issue,
I have a an Intel Core i9 113900K, Nvidia Geforce 4080, 2 tb of SSD and 64gb of ram, i do not think so that the problem is the specs of the PC,

Hello FeaR_S7oRm,

Thank you for the update.

Can you please confirm if you performed all of the steps I provided, by any chance?

If so, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello LAVAT CoDeX,

Thank you for the update.

If this problem persists, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Our ... Read more

Bug

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello NoirRose,

Thank you for the update.

Can you please confirm if you performed all of the steps provided in the article, by any chance? If so, have you reached our team directly, so we can investigate it further for you?

Many thanks and if you haver any other questions, please let us know.

- Ubisoft Support

24 Mar

Comment
    UbiMark on Steam Forums - Thread - Direct
Hi WalkingBeefsteak,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello 𝓚𝓲𝓻𝓲,

Thanks for reaching out!

Can you please provide us with more details regarding this particular issue, including the error code that you're facing, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello LeSadPepe,

Thank you for the update.

In this case, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Our team will be m... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello MaviDux,

Thanks for reaching out and I'm sorry to hear that you were disconnected.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello WOTH.Mr.Lo-fi,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Secondly, can you please perform all of the steps listed here?[www.ubisoft.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support ...
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello KawagyChi,

Thanks for reaching out and I'm sorry to hear that you are experiencing an issue with voice chat.

Can you please perform the following:

1) Open the Start menu and click on the cog icon to bring up settings.
2) Choose “Privacy” and select “Microphone” from the left menu.
3) Look for the section that reads “Allow apps to access your microphone,” and turn it on.
4) Relaunch Siege after making the adjustments.

Additionally, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello LAVAT CoDeX,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

As keys are no longer required to start the game, can you please confirm if you have the latest version of Ubisoft Connect installed? [ubisoftconnect.com]

Secondly, can you please confirm if this is a recent purchase, or were you able to play your game before?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello LAVAT CoDeX,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

As keys are no longer required to start the game, can you please confirm if you have the latest version of Ubisoft Connect installed? [ubisoftconnect.com]

Secondly, can you please confirm if this is a recent purchase, or were you able to play your game before?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello barbaroushunter,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by BParks21:
Originally posted by UbiMark:
Hello BParks21,

Thank you for sharing this with our community!

- Ubisoft Support
Thank you for acknowledging. I hope you guys work to fix this. Or at least talk to Microsoft or Nvidia, whoever it is that can fix this issue.

Hello BParks21,

Thank you for your suggestion!

I'll pass it along to the team.

If you have any questions, please let us know!

... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by ParanormalAngel: No, starting as administrator did not work. I finally got it to work by just restarting steam and my PC. The firewall came up shortly after so I think the firewall was blocking it. I haven't had a problem since so I think I fixed it.

Hello ParanormalAngel,

Thank you for sharing this!

I'm glad that this issue has been resolved for you.

Happy gaming and if you have any questions, please elt us know.

- Ubisoft Support

Bug

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello NoirRose,

Thanks for reaching out and I'm sorry to hear that you are experiencing freezes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more