Rainbow Six Siege Dev Tracker

Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are unable to purchase credits.

Can you please confirm what exact error are you currently experiencing, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hi Bot_Marcosin,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello Orvius,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello there,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm if starting the game as administrator resolved it for you as @Gayby mentioned?

Additionally, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Originally posted by BParks21: I'm glad this is helping people.

Hello BParks21,

Thank you for sharing this with our community!

- Ubisoft Support

Hello DOMIKA,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello justcallmeed,

Thanks for reaching out and I'm sorry to hear that you are encountering an error.

To be honest, I'm not familiar with this error code, I'm afraid. Can you please confirm if you're launching your game directly through Ubisoft Connect, by any chance?
If so, can you please provide us with a screenshot of this occurrence, so we can have a look? Please make sure to blur/mask your username while providing a screenshot for security purposes.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hi sourahms,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello GHOUL,

Thanks for reaching out and apologies for the delayed reply.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Last, but not least, can you please make sure that your PC is running your game with dedicated GPU?[www.ubisoft.com]

Many thanks and if you hav... Read more

Hello EvilWay01,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please confirm if you're still experiencing this issue, by any chance? If so, can you please provide us with the error code, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello D'ovah K'iin,

Thanks for reaching out and I'm sorry to hear about your experience.

Regretfully, we are unable to lift temporary bans, I'm afraid.

As you encountered this error, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello jse,

Thanks for reaching out!

I'm really sorry, but | didn't quite catch it, I'm afraid. Can you please provide us with more details regarding this issue including a full error code and when it exactly occurs, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Старик Сантьяго,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please verify your game files with this link?

Secondly, can you please reinstall supporting software?[www.ubisoft.com]

Last, but not least, can you please perform all of the troubleshooting steps listed in ... Read more

Hello IRAN,

Thanks for reaching out and I'm sorry to hear that you are experiencing connection issues after updating your game.

Can you please confirm if you tried verifying your game files with this link? This will help you to eliminate any potentially corrupted files that can cause this issue.

Secondly, can you please perform all of the troubleshooting steps listed in this article?[... Read more

Hello Hopeless and Beaten,

Thanks for reaching out and I'm sorry to hear that you are being logged out.

Can you please confirm if this instance happens when you're in-game? Does your game close when it happens? Or does it happen when your launcher is running in the background while not playing games on your PC?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello ColdSol,

Thanks for reaching out and I'm sorry to hear that you are experiencing freezes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• DXDIAG[sup...

Read more

Hello Albatroza,

Thanks for reaching out and I'm sorry to hear that you are experiencing flickering.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If you're still experiencing this issue after performing all of the steps I provided, can I kindly ask you to provide us with a short video of this occurring?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support