Rainbow Six Siege

Rainbow Six Siege Dev Tracker



24 Mar

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are unable to purchase credits.

Can you please confirm what exact error are you currently experiencing, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

23 Mar

Comment
    UbiStorm on Forums - Thread - Direct

Hey there, @ICantReadOrRite ! Thank you so much for providing your feedback on Nokk. I'm sure the game team will be happy to see it! 😊

I did want to let you know that I've deleted your other topic about this, since repeating the same topic over multiple postings in our forums is considered spamming, as per our forum rules. I recommend taking a look at those rules to avoi...

Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi Bot_Marcosin,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Orvius,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello there,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm if starting the game as administrator resolved it for you as @Gayby mentioned?

Additionally, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by BParks21: I'm glad this is helping people.

Hello BParks21,

Thank you for sharing this with our community!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello DOMIKA,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello justcallmeed,

Thanks for reaching out and I'm sorry to hear that you are encountering an error.

To be honest, I'm not familiar with this error code, I'm afraid. Can you please confirm if you're launching your game directly through Ubisoft Connect, by any chance?
If so, can you please provide us with a screenshot of this occurrence, so we can have a look? Please make sure to blur/mask your username while providing a screenshot for security purposes.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi sourahms,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello GHOUL,

Thanks for reaching out and apologies for the delayed reply.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Last, but not least, can you please make sure that your PC is running your game with dedicated GPU?[www.ubisoft.com]

Many thanks and if you hav... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello EvilWay01,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please confirm if you're still experiencing this issue, by any chance? If so, can you please provide us with the error code, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello D'ovah K'iin,

Thanks for reaching out and I'm sorry to hear about your experience.

Regretfully, we are unable to lift temporary bans, I'm afraid.

As you encountered this error, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello jse,

Thanks for reaching out!

I'm really sorry, but | didn't quite catch it, I'm afraid. Can you please provide us with more details regarding this issue including a full error code and when it exactly occurs, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Старик Сантьяго,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please verify your game files with this link?

Secondly, can you please reinstall supporting software?[www.ubisoft.com]

Last, but not least, can you please perform all of the troubleshooting steps listed in ... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello IRAN,

Thanks for reaching out and I'm sorry to hear that you are experiencing connection issues after updating your game.

Can you please confirm if you tried verifying your game files with this link? This will help you to eliminate any potentially corrupted files that can cause this issue.

Secondly, can you please perform all of the troubleshooting steps listed in this article?[... Read more