Rainbow Six Siege Dev Tracker

Originally posted by predestruction: Hello Guys,
for some reason the Game is freezing constantly after 5-50 min. The screen just freezes and i can only close it over task manager?
Anyone experienced the same Problems?

Hey predestruction, I am sorry to hear that you are having trouble with Rainbow Six Siege freezing for you.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [... Read more

Hey Sica8340,

Thank you for kindly reaching out, sorry to hear that you have been encountering an issue with your POV giving the enemy an advantage.

So we can see what you see, would it be possible to share with us a link to a video?

Many thanks

Hey arnauruiz27,

I am sorry to hear that you had trouble with a disk writing error in Rainbow 6 Siege despite your troubleshooting.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our ded... Read more

Originally posted by EGLORE: did you solve this?

Hey EGLORE,

Sorry to hear you are having trouble after linking the game to the incorrect account.

We would be unable to help with this directly over Steam but I would advise to contact using the Ubisoft Support site [support.ubisoft.com] and an agent will be more than happy to help.

If we can help with anything support related over Steam just let us know

Hey bcharles,

Thank you for reaching out, sorry to hear you encounter this disk error when trying to update Rainbow Six Siege.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicate... Read more

Hey NotErupt,

Thank you for reaching out, sorry to hear that when you launch Rainbow Six Siege it never boots up despite you being advised it is running.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complet... Read more

Hey sharkmaan,

Thank you for reaching out, sorry to hear that you encounter this error where you are being advised you do not have enough resources for the game.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
-... Read more

Originally posted by Pniki: My friend is pretty dumb, and clicked on a link in discord saying "get a free 50$ steam giftrcard" and now got logged out, and someone changed his password and e-mail for the account, does anyone have any tips? He's just a dumb kid and he's really bummed about it.

Hey Pniki,

Thank you for kindly reaching out to us on your friends behalf. These types of experiences can be very intimidating and scary especially when it appears that someone may have gained access of their account.

While we cannot help directly over Steam, for this I would recommend your friend uses our dedicated account recovery form [ubi.l... Read more

Hey guys, I am sorry to hear that you had trouble with a disk writing error in Rainbow 6 Siege despite your troubleshooting that is leaving you unable to play.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete t... Read more

Originally posted by ReZero Eclipse: Tired of getting teamed with rando's as a solo and getting put against a 5 stack.

Basically a game over before the match even begun.

And no, I will not squad up as I have severe social anxiety.

Hey ReZero Eclipse,

Thank you for kindly taking the time out to share his suggestion of adding a solo game mode.

While I have no information on this, I can assure you that this type of feedback is used to better understand what players might like to see in the future.

If ever we can help with anything support related, just let us know

Hey sarahmoonlight3007,

Thank you for taking the time to reach out, sorry to hear that in Rainbow Six Siege you encounter lag.

From what you have described, your system does not meet the system requirements [www.ubisoft.com] for Siege and so any troubleshooting we advise is our best effort as we cannot guarantee your system will run the game as intended.

To help configure your device I would advise to follow the steps below
- Try to have both the game and Ubisoft Connect and Ste... Read more

Hey Officer Banana,

Thank you for kindly reaching out. Sorry to hear that you are having trouble seeing others.

To rule out a connection issue, I would recommend ensuring your network is configured [ubi.li] for the game.

Should this persist, would it be possible to share a video so we can see what you see?

Many thanks

Originally posted by oyundakiinsan: ı uptated the game and now ı can t enter the game

Hey oyundakiinsan, I am sorry to hear that after you updated Rainbow 6 Siege you have been unable to enter the game.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam ... Read more

Hey Squigums, I am sorry to hear that you had trouble with Rainbow 6 Siege being stuck on preparing to launch.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated ... Read more

Hey Brippe, I am sorry to hear that you have been having trouble with cheaters in game.

Should you ever encounter someone cheating in Rainbow Six Siege, please do not hesitate to send us a player report, [ubi.li] we take all reports seriously.

If ever we can help with anything support related, just let us know and we will be more than happy to help

Originally posted by Keyleart: after disconnection i cant get back to game and get 1 hour penalty, altho i tried several times to reconect :D

Hey Keyleart,

Thank you for kindly reaching out, sorry to hear that you were disconnected from the game and were unable to reconnect which resulted in a penalty.

I am afraid that we are not able to remove temporary bans but to rule out some common causes I have some tips I would advise trying below.

- Ensure your PC meets all system requirements [... Read more

Hey BL33DL0VE,

Thank you for kindly reaching out and sharing this suggestion of adding achievements.

I am afraid I have no news on this but I can assure you that we use this type of feedback to better understand what players might like to see in the future.

If ever we can help with anything else, just let us know

Hey guys,

Sorry to hear that you are encountering crashes in Rainbow Six Siege and then are unable to reconnect.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated ... Read more

Hey guys,

Sorry to hear that you are encountering crashes in Rainbow Six Siege.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated ... Read more

Hey suomi80,

Thank you for reaching out, sorry to hear that you have been experiencing disconnections in game.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated ... Read more