Rainbow Six Siege

Rainbow Six Siege Dev Tracker



18 Mar

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello there,

Thanks for reaching out and I'm sorry to hear that you're unable to find a match.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello there,

Thanks for reaching out and I'm sorry to hear that you're experiencing high ping.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

15 Mar


14 Mar


10 Mar


09 Mar

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Sailatilion,

Thanks for reaching out and I'm sorry to hear that you are unable to purchase credits.

Have you tried restarting both your game and your Steam client, by any chance?

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Hawe,

Thanks for reaching out and I'm sorry to hear that you are unable to purchase credits.

Can you please confirm what happens when you're trying to confirm your purchase? Are you receiving any errors? If so, have you tried disabling your overlay, by any chance?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files: Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Chadstream Onion,

Thanks for reaching out and I'm sorry to hear that you are unable to find a match.

Can you please confirm your location and the server you were connected to? Have you tried changing the data centre, by any chance, with this link?[www.ubisoft.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi Michelle 🌙,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello there,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm if it's a recent purchase or if were you able to start your game before? Secondly, can you please clarify if you have the latest version of Ubisoft Connect installed?[ubisoftconnect.com]

Last, but not least, if you already contacted our team, you will receive a reply as soon as it's possible. Apologies for the delay,

If you have any additional questions, please let us know.

- Ubisoft Support