Rainbow Six Siege Dev Tracker

Originally posted by Masik: я уже не знаю как это решить я устал сидеть в бесконечных банах за то что я покинул игру и пробовал все что только можно и ничего не помогает
я переустановил виндовс
отключил брандмауэр виндовс
чистил днс
молился всем богам ничего не помогает

Hello Masik,

Sorry to hear that despite all your troubleshooting you are encountering this connection issue in Rainbow Six Siege.

In addition to the steps you have already tried, I would recommend ensuring your network is configured [ubi.li] for the game.

Should you then find you continue to have trouble. Would it be possible to tr... Read more

Hello Amaro,

Sorry to hear that when you try to launch Rainbow Six Siege you are advised that Battleye is not installed despite your troubleshooting.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have ... Read more

Originally posted by FireCaulk: When I click to start my game the initial loading screen pops up followed by the accept changes screen. After selecting "Yes" to allow changes another loading screen will flash followed by nothing. I have uninstalled and reinstalled the game, checked file integrity as well as other trouble shooting solutions with no success.

Hey FireCaulk,

Sorry to hear that despite your troubleshooting you are having trouble launching Rainbow Six Siege.

Some of these steps you have already tried, but to rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all ... Read more

Originally posted by Zenciel3: 18:02:50: Starting BattlEye Service...
18:02:53: Updating...
18:02:54: Launching game...
18:02:56: Note: File blocks can be ignored if they don't cause problems with the game.
18:02:56: [INFO] Blocked loading of file: "C:\Windows\System32\dinput8.dll".

Grateful if anyone can help if ever they've encountered and managed to resolve above issue.
Thank you.

Hello Zenciel3, thank you for kindly reaching out. Sorry to hear that when you try to launch Rainbow Six Siege you encounter this Battleye related error.

For troubleshooting I would recommend to complete the steps in our dedicated troubleshooting guide, ... Read more

Hey guys,

Thank you for kindly taking the time to share this suggestion of adding achievements for Rainbow Six Siege.

While I have no news, I can assure you that we use this type of feedback to better understand what players would like to see in the future.

If ever we can help in the future, just let us know

Hello SombrePombre,

Thank you for reaching out, sorry to hear that you are encountering crashes every round.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Complete the steps in our dedicated ... Read more

Hey Pocawakaflame,

Thank you for reaching out, sorry to hear that you are encountering this rubber banding and jitter every 10 seconds or so despite your troubleshooting.

I would first recommend to complete the steps in our network troubleshooting guide [ubi.li] which is designed to help configure your network for the game.

Should this then persist, would it be possible to let us know if this continues if you use an alternative network such as mobile hotspot for troubleshooting? I would also recommend to ensure you have any unnecessary background apps closed to prevent them from interfering.

Any trouble, just let us know

Originally posted by kak huis bandit.gg: my native serer is now at 176 was around 20 foregein servers has lower ping than my native server and i have checked everything and its not my side of the problem
what do i do now?

Hey there,

Thank you for reaching out, sorry to hear that you encounter high ping in Rainbow Six Siege despite you having checked a lot of things.

As I am unsure exactly what you have checked, I would first recommend to complete the steps in our network troubleshooting guide [ubi.li] which is designed to help configure your network for the game.

Should this then persist, would it be possi... Read more

Originally posted by hadcrazy28: tell me why the loading on this game takes nine years? like seriously

Hey hadcrazy28,

Sorry to hear that you encounter long waits when launching Rainbow Six Siege.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Ste... Read more

Hey Kurone,

Thank you for reaching out, sorry to hear that you have been getting disconnected in matches and have been unable to reconnect resulting in abandonments.

To troubleshoot this I would first recommend to complete the steps in our network troubleshooting guide [ubi.li] to ensure your network is configured.

Should you have any trouble, would it be possible to also try an alternative network such as mobile hotspot and let us know if you continue to have trouble for troubleshooting purposes?

Many thanks

Hey c4NN,

Thank you for reaching out, sorry to hear that you have been having trouble finding games for a few days.

To troubleshoot this I would first recommend to complete the steps in our network troubleshooting guide [ubi.li] to ensure your network is configured.

Should you have any trouble, would it be possible to also try an alternative network such as mobile hotspot and let us know if you continue to have trouble for troubleshooting purposes?

I must also advise that over Steam we can only provide support in English. For support in your preferred language please reach out using the ... Read more

Hey guys,

Sorry to hear that you have been encountering disconnection issues in Rainbow Six Siege that leave you unable to reconnect.

To troubleshoot this I would first recommend to complete the steps in our network troubleshooting guide [ubi.li] to ensure your network is configured.

Should you have any trouble, would it be possible to also try an alternative network such as mobile hotspot and let us know if you continue to have trouble for troubleshooting purposes?

Many thanks

Originally posted by Param pam RU: Almost one year i can't access my account.

Hey Param pam RU,

Thank you for kindly reaching out, sorry to hear that you have been unable to access your account for a year.

I am afraid we cannot help with account recovery over Steam, for this I would recommend reaching out using the Ubisoft Support site [support.ubisoft.com] where an agent will be more than happy to help you recover access. The advice Joe has kindly shared is great also as there are some very good advice steps mentioned there.

If we can ever help with anything game support related here, just... Read more

Hello DDA,

Thank you for kindly sharing this suggestion of adding a rotation lock when prone.

This type of feedback is great as it is used to better understand what players might like to see in the future.

If ever we can help with anything support related, just let us know

Hey JimOriginal,

Thank you for reaching out, sorry to hear that you are encountering FPS drops and stuttering when playing Rainbow Six Siege.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Complete the steps in our dedicated ... Read more

Originally posted by soul11s: i got hacked and now i cant make new account and play it says game linked to a different account(that i dont have access) and i want to change it someone help pls

Hey soul11s,

Thank you for kindly reaching out, sorry to hear that you believe your account may have been compromised.

I am afraid we cannot help with account recovery over Steam, for this I would recommend reaching out using the Ubisoft Support site [support.ubisoft.com] where an agent will be more than happy to help you recover access. The advice Joe has kindly shared is great also as there are some very goo... Read more

Originally posted by Masik: The game has become ridiculously frisky, and the microphone is very strange. In game one, it works, but in the next round, I don't even have a window showing what I say. It only helps to re-enter the game. Is there a solution to these problems?

Hey there,

Regarding the lag can we ask you for some more information please? Are you experiencing dropped frames, stuttering or by lag do you mean ping spikes and input lag as a result?

In terms of the microphone issues there's a few things we can suggest to try in order:

1. Please check your in game audio settings and ensure that the voice chat record threshold slider isn't being set too high, we would recommend setting it to around 10-15. If this slider is set too high it leads to a situation where you can hear other players but they may not be able to hear you as the higher this slider is the louder it is you... Read more

Originally posted by Lornaw0w.MiW: Wierd, have been in queue for 2,5 minutes at most, and that were during the day where less people plays the game.

Thank you for kindly sharing your experience Lornaw0w.MiW, if you do happen to have any trouble in the future I would advise to try the steps I mentioned above

Many thanks

Hey ConradCorvid,

Thank you for reaching out, sorry to hear that you have been encountering long queue times and have been unable to get into games that are not quick play.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have ... Read more