Rainbow Six Siege

Rainbow Six Siege Dev Tracker




30 Jan

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@Jakros Hi Jakros, how are you? This got posted to Rocksmith+, so I will go ahead and move it for you to R6 Siege.


28 Jan

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Hey @loki9747, and welcome to discussions! I'm sorry to see you're getting this error message in Siege. If you haven't yet, please try verifying your game files and the rest of these ...

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    UbiMark on Steam Forums - Thread - Direct
Hello Shady,

Thanks for reaching out!

Our services currently are fully operational. However, if any maintenance or outages occurs, we provide full communication through Twitter, Facebook, and Forums.

I hope it clarifies the situation and if you have any questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Jawad,

Thanks for reaching out!

Can you please provide us with more details i.e. how often do you need to enter your credentials?

Many thanks and if you have any additional questions, please let us know.
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello TheDubya,

Thanks for reaching out and I'm sorry to hear that you're unable to find a match at the moment.

Can you please share with us more details i.e. which server are you currently connected to and from which location are you logged in?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment

Hello @Cavendar-ECO,

Thanks for reaching out!

Can you please provide us with more details regarding this issue, so we can investigate?

Many thanks and if you have any additional questions, please let us know.

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Maldаger_,

Thanks for reaching out!

How can we assist you today?

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello everyone,

Thanks for reaching out!

Regretfully, as support, we don't have any information regarding future releases on Steam, I'm afraid.

However, I'll pass your feedback on to the team.

If you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Logan,

Thanks for reaching out!

Regretfully, as support, we don't have any information regarding future releases on Steam, I'm afraid.

However, I'll pass your feedback on to the team.

If you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello ▰Himura_Kenshin▰,

Thank you for the update.

I'm really sorry to hear about your experience and I'd like to take the opportunity to apologize for the inconvenience.

However, our services resumed and they're all operational now :)

If you have any other questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi TERM_OMG,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Palzibull,

Thanks for reaching out and I'm sorry to hear that you were unable to load your match.

Can you please try the troubleshooting steps in this article?[support.ubi.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Jim Lahey,

Thanks for reaching out and I'm sorry to hear that you are unable to log in.

As this is an account related-issue, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or ... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

27 Jan

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello there,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please confirm which exact version of the game did you purchase, so we can have a look? Additionally, can you please specify which Operators have disappeared? Are you able to provide us with a few screenshots?

Many thanks and if you have any questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Dankgoon,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please reinstall the Ubisoft Connect launcher with this link?[ubisoftconnect.com] This will help you to eliminate any potentially corrupted files that can cause this issue.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Jason.unknown_,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Saul Goodman,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please clarify if your game keeps stuttering before it happens, or just freeze and you're unable to move?

For the first scenario, I can see that this issue has been already reported and it's currently being looked into.

If, however, it's not the case, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi dr. DanEdward,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello there,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support