Rainbow Six Siege Dev Tracker

Hello ▰Himura_Kenshin▰,

Thank you for sharing this!

There was a degradation on the 25th, however, as the thread started a day before that, it looks like the cause might be different for some players.

- Ubisoft Support

Hi feed,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello Ducks_Float,

Thank you for the update! And no worries, we're here to assist

I'm glad that the issue was temporarily resolved with the Vulkan option, however, feel free to let us know if you're still experiencing this after performing the steps I provided.

Many thanks!

- Ubisoft Support

Hello Whookie10,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

This issue occurs when you're trying to launch your game from the incorrect Ubisoft account, where the game hasn't been originally activated.

Our team is currently experiencing a higher volume of contacts. Apologies for the delay. However, as you contacted our team already, you will receive a reply as soon as it's possible.

If you have any additional questions, please let us know.

- Ubisoft Support

Hi MrBubulkin,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello mitchthekid24,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm if you have Ubisoft Connect running? As Steam does not give keys anymore and your game should be activated within your Ubisoft account automatically.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello ADALID,

Thanks for reaching out and I'm sorry to hear that you were unable to connect.

Can you please confirm if you're still experiencing any connectivity issues, by any chance?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Operators,

Thanks for reaching out!

Our servers were unavailable for maintenance on Monday, however, I can see that you posted after the maintenance was completed. Can you please confirm if you're still experiencing any connection issues, by any chance?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Operators,

Thanks for reaching out and I'm sorry to hear that you were experiencing connection issues.

Can you please try the troubleshooting steps in the FAQ here?[support.ubi.com] This will ensure that your connection to our services is optimal and will help you to eliminate disconnections in the future.

Regretfully, we are unable to lift temporary bans, I'm afraid.

If you have any additional questions, please let us know.

- Ubisoft Support

Hello Operators,

Thanks for reaching out and I'm sorry to hear that you experienced an issue with connection.

Can you please try the troubleshooting steps in the FAQ here?[support.ubi.com] This will ensure that your connection to our services is optimal and will help you to eliminate disconnections in the future.

Regretfully, we are unable to lift temporary bans, I'm afraid.

If you have any additional questions, please let us know.

- Ubisoft Support

Hello Dell makes bad printers,

Thanks for reaching out and I'm sorry to hear about your experience.

If you suspect someone is breaking the code of conduct, feel free to report them with this link.[www.ubisoft.com]

Our team will be more than happy to investigate it further.

If you have any additional questions, please let us know.

- Ubisoft Support

Hello there,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello flipjarr_,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• DXDIAG[suppo...

Read more

Hello Ducks_Float,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Originally posted by Lucifer_Lt_Irn:

Originally posted by GaijinRuskiHacker: Sometimes you have to appreciate ubi support for having ppl .... unlike microsoft where all you get is bot response and closed ticked without fixxed problem

ubisoft closed my and delete my stolen account and now i need buy again games

Thank you for the update and I'm sorry to hear that your account was stolen.

In this case, can you please create a ... Read more

Hello Kae,

Thanks for reaching out!

There's currently a maintenance in order to deploy a new patch. You can find more details here.[www.ubisoft.com]

I hope it clarifies the situation and if you have any additional questions, please let us know.

- Ubisoft Support