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Rainbow Six Siege

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17 Nov

MOVED: Is fire key allowed

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello BrightLiF4,

Thanks for reaching out!

Using any macros is not allowed. You can find the confirmation in our Code of Conduct.[www.ubisoft.com]

I hope it clarifies the situation and if you have any additional questions, please let us know.

- Ubisoft Support

MOVED: Queue Time

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello XanMaN,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please confirm your location, the server you're connected to, and the hours you're trying to connect?

Secondly, can you please clarify if you tried changing your data centre with this article?[www.ubisoft.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

MOVED: Game keeps crashing

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are experiencing crashes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

No sound when start the game

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello XZY,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

Can you please try the troubleshooting steps in this article[support.ubi.com]?

Secondly, can you please try all of the following steps?[www.ubisoft.com]

This will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Game randomly freezes seemingly every third game?

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are experiencing freezes.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Crash Game dll files

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello [R.P.D.] Saint.308 and sundstorm,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

16 Nov


15 Nov

Skybox & general artifacting on new Nvidia drivers

Comment
    Ubi-oof on Forums - Thread - Direct

Hey there @Lie-nus! Just to check, are you noticing any difference with Siege or Extraction after the ver. 526.86 update? It was released on Nov. 10th

MOVED: GUYS I SOLVED THE 0-0X00000001 ERROR

Comment
    Ubi-Ciel on Steam Forums - Thread - Direct
Hey The CIA agent,

Glad to hear that uninstalling and reinstalling the game helped! I have forwarded this information to the dev team to help them with their investigation of this issue ^-^/

- Ubisoft Support

MOVED: Game crashes the instant a round ends. Not able to reconnect.

Comment
    Ubi-Ciel on Steam Forums - Thread - Direct
Hey guys,

I'm sorry to hear your game crashes once a round ends. To attempt to resolve this issue, I'd recommend disabling all programs running in the background, such as MSI Afterburner, Overwolf, R6 tracker, etc.
This workaround seems to have worked for most players experiencing this issue!

- Ubisoft Support

MOVED: I can't play ranked, why?

Comment
    Ubi-Ciel on Steam Forums - Thread - Direct
Hey Hades92,

I'm sorry to hear you're unable to play ranked, despite fulfilling the requirements. I see you mentioned that you've contacted my colleagues over at the Ubisoft Support - so I recommend following their advice, as they have more visibility on your Ubisoft Account and what could be causing the issue ^-^

- Ubisoft Support

14 Nov




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