Rainbow Six Siege

Rainbow Six Siege Dev Tracker




14 Nov

Comment
    Ubi_TheBerry on Steam Forums - Thread - Direct
Originally posted by Dosia: Ищу человека который научит как играть эту игру
Looking for someone to teach me how to play this game

Hey Dosia,

As you posted this to Player Support - I'm just moving this to General Discussions for better visibility for other players who may be looking to team up! :)

- Ubisoft Support

13 Nov


12 Nov

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Joaquín Guzmán,

Thank you for the update.

Can you please provide us with more details regarding this issue? Is it happening during the match or in random scenarios? When this issue occurs, does your game become unresponsive and you have to force-quit it, or is it related to micro-freezes?

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm which operating system are you currently using, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi Joaquín Guzmán,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Michael [FIN]™ ツ,

Thanks for reaching out!

If you're referring to the matchmaking connection error 0-0x00000001, I can assure you that your team is aware of this issue and they're currently investigating this.

In order to speed up the investigation, can you please reach our team[support.ubi.com] on our support page? It will allow our team to pass more details to the development team in order to resolve this matter as soon as it's possible.

If, however, you're referring to any other issue, please provide us with a full description, so we can investigate it further.

Many thanks and if you have any other questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Originally posted by SemiUnique72: It is always constant on round end, Some others say Uninstalling overwolf fixes it. So its probably from the round archiving and initiating the new round, somewhere along those lines.

Hello SemiUnique72,

Thank you for sharing this with us! I'll pass it along to the team.

If you have any other questions or concerns, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello JiR0,

Thank you for sharing this with our community!

I'm glad that this issue has been resolved for you.

Happy gaming and if you have any questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello GhostRunnerr,

Thank you for the update and I'm sorry to hear that you are unable to connect.

I can assure you that your team is aware of this issue and they're currently investigating this.

In order to speed up the investigation, can you please reach our team[support.ubi.com] on our support page? It will allow our team to pass more details to the development team in order to resolve this matter as soon as it's possible.

@RUSHputin - thanks for reaching out! Can you please confirm what errors are you receiving? As you mentioned two-factor authentication, it might take up to 48 hours in order to synchronize all data. If, however, it's related to the error in this thread, rest assured that our team is currently working on this.

Many thanks and if you have any other quest... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Nalexius,

Thanks for reaching out and I'm sorry to hear that your game was crashing.

I'm glad, however, that the issue has been resolved for you.

Happy gaming and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear about the crashes.

Can you please confirm if you're receiving any errors during this instance? When you mention crash, does it mean that your game crashes to desktop or you're being removed from the matchmaking?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Operators,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please provide us with more details regarding the issue, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
Comment
    UbiMark on Steam Forums - Thread - Direct
Hi extra treeger,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

11 Nov

Comment
    UbiMark on Steam Forums - Thread - Direct
Hello Waite K,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

I can see that this issue has been already reported to the development team and it's currently being investigated.

In order to speed up the investigation, can you please reach our team[support.ubi.com] on our support page?

You can also contact us via social media: Facebook[www.facebook.com] or ... Read more
Comment
    UbiMark on Steam Forums - Thread - Direct
Hello HopelessNobody,

Thank you for sharing this! I'll pass it along to the team as well.

- Ubisoft Support