Rainbow Six Siege Dev Tracker

Originally posted by Poppa: Много разных способов попробовал для покупки кредитов, и не нашел рабочий. Может у кого есть идеи?

Hey there.

Unfortunately we're not able to offer official Russian language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here[support.ubi.com] we do have Russian support who will assist you further via live chat during our opening hours.

Thanks!

- Ubisoft Support

Originally posted by Lipton IceTea: После перезаходов в игру слетают скины с оперов и фоны карточки тоже

Hey there.

Unfortunately we're not able to offer official Russian language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here[support.ubi.com] we do have Russian support who will assist you further via live chat during our opening hours.

Thanks!

- Ubisoft Support

Originally posted by DeadlyBay: и еще какие то траблы со звуком фпс в порядке но почему то во время стрельбы или взрывов звук искажается трещит

Hey there.

Unfortunately we're not able to offer official Russian language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here[support.ubi.com] we do have Russian support who will assist you further via live chat during our opening hours.

Thanks!

- Ubisoft Support

Originally posted by DAIKI AOMINE: На русском:

Не удалось установить владельца данного продукта ubisoft, такая плашка встречает меня после запуска игры. Да я знаю это связано с тем, что игра запускается с uplay аккаунта на котором нет игры.

Собственно проблема в том, что я забыл абсолютно все данные от uplay аккаунта, так как не заходил на аккаунт uplay уже более двух лет, а данные утерялись всвязи с тем, что я переустанавливал виндовс. Недавно я связался с поддержкой uplay описав им всю проблему, единственную информацию которую я им мог предоставить, это скрин со стима с подарком игры( мне её подарил знакомый, с которым я уже не общаюсь уже довольно давно, то есть связаться с ним и попросить сделать возврат я не могу) На что uplay, если коротко мне отвечает что не может мне помочь с этой проблемой. Минимальный порог информации который я должен был им предоставить это старая почта связанная с аккаунтом up...

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Hi Elderly Raccoon,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Originally posted by ❖HanYomi_: Y7S3更新之后GLAZ打开折叠瞄准镜之后，手雷就没有爆炸状态显示框了？是BUG还是优化之后的设置？

Hey there.

Unfortunately we're not able to offer official Chinese language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here[support.ubi.com] we do have Chinese support who will assist you further via live chat during our opening hours.

Thanks!

- Ubisoft Support

Originally posted by promacdaddy: buggy asf no sound footstep people just running round, freezing

Hey there.

As you're experiencing quite a few different issues there following the update can you check that you've verified your installation please?

If after doing so the issue persists please let me know.

Thanks

- Ubisoft Support

Originally posted by PashaBlackBerry: пишет задержку и зависает на несколько секунд во время матча. так же и у моего сокомандника

Hey there.

Unfortunately we're not able to offer official Russian language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here[support.ubi.com] we do have Russian support who will assist you further via live chat during our opening hours.

Thanks!

- Ubisoft Support

Originally posted by горжэс фримeн: Не играл в игру около года, решился всё таки зайти, но поиграть нормально не удаётся, после первой игры, в следующей начинаются дикие фризы на несколько секунд, и спустя какое то время игра просто вылетает. А фепесы стабильные, просадок нет, именно что люто фризит.

Hey there.

Unfortunately we're not able to offer official Russian language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here[support.ubi.com] we do have Russian support who will assist you further via live chat during our opening hours.

Thanks!

- Ubisoft Support

Hello Devifos and AlBeRtO,

Thank you for your updates.

I can assure you that our development team is currently working on this issue and as soon as we have an update, we will let everyone know through the patch notes.

We also received an update asking you to provide us with a few additional videos in order to check what specific actions were performed prior to the freeze/crash.

Once received, we will be able to forward them to the ongoing investigation.

Many thanks and if you have any other questions, please let us know.

- Ubisoft Support

Hello ఆ,

Thanks for reaching out and I'm sorry to hear about the ban.

As this case would involve checking your account, feel free to create a ticket[support.ubi.com] on our support page.

You can also contact us via social media: Facebook[www.facebook.com] or ... Read more

Hello Operators,

Thanks for reaching out and I'm sorry to hear about your experience.

Our development team are still investigating previously reported freezes following hotfix update. I can see that the investigation is ongoing, and the team asked us to provide additional videos, if possible.

Meanwhile, can you please confirm if you tried the steps provided by @Come bebe?

Originally posted by Come bebe: If you guys are freezing in the middle of the match, Here is some trick you can apply.. It some kinda fixed for me..

Step 1: If you using any kind of dns like "google, cloudflare, open dns" just remove it.. TCP4 and TCP6 should be totally clear as well.. Then restart your PC

Step 2: Go to ...

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Hi Black converßss,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support