Rainbow Six Siege Dev Tracker

Hello pogczmap

Thank you for the update.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• DXDIAG[support.ubi.com]
  
• MSINFO[support.ubi.com]

You can also contact us via social media: ... Read more

Hi NeillaNm

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Originally posted by sT0rm2:

Originally posted by UbiMark: Hello sT0rm2,

Thanks for reaching out and I'm sorry to hear that your game keeps lagging.

Can you please perform all of the troubleshooting steps listed in this article?...

Read more

Hello Jack Hoffer,

Thanks for reaching out and I'm sorry to hear about your experience.

If you suspect that someone is breaking the code of conduct, you can report them with this link.[www.ubisoft.com]

I hope it helps and if you have any additional questions, please let us know.

- Ubisoft Support

Hello jpa.bbs,

Thanks for reaching out and I'm sorry to hear about your experience.

For the issue with the controller, can you please verify your game files?

For the connectivity issue you mentioned, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our ser... Read more

Hello Ngoc Trink,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Originally posted by A4RO4K:

Originally posted by UbiMark: Hello A4RO4K,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please share with us your full PC specs? Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will ...

Read more

Hello pogczmap,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please provide us with your full PC specs, so we can have a look? Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Operators,

Thank you for the update and for sharing additional information regarding this dll error.

As Microsoft has officially ended support for Windows 7, newer versions of Ubisoft Connect PC are not compatible with this operating system. You can find the confirmation in this official article.[www.ubisoft.com]

I hope it clarifies the situation and if you have any additional questions, please let us know.

- Ubisoft Support

Originally posted by PRISON SOAP BAR: Same here, I'm experiencing random freezes during match. updated the drivers and verified the game, Been playing for 5 years never had that issue,

Hello PRISON SOAP BAR,

Thank you for the update and I'm sorry to hear about your experience.

In order for us to investigate it further, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• ...

Read more

Hello CRazeD,

Thanks for reaching out and I'm sorry to hear about your experience.

This sounds a bit different from the issue that has been reported and it's currently under investigation.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• ...

Read more

Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Thank you for providing additional information regarding this dll error.

As Microsoft has officially ended support for Windows 7, newer versions of Ubisoft Connect PC are not compatible with this operating system., I'm afraid.

You can find the confirmation in this official article.[www.ubisoft.com]

I hope it clarifies the situation and if you have any additional questions, please let us know.

- Ubisoft Support

Hi PALMMMA,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hi juandiegobrovarone,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?

Alternatively, if you'd like to receive support in your native language, you're welcome to contact us[support.ubi.com] on our website regarding the issue. Thank you!

- Ubisoft Support

Hello A4RO4K,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please share with us your full PC specs? Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello sT0rm2,

Thanks for reaching out and I'm sorry to hear that your game keeps lagging.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello jullianz,

Thanks for reaching out and I'm sorry to hear that you are unable to find a match.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Ruslan_996,

Thanks for reaching out and I'm sorry to hear that you are experiencing this error.

Can you please provide us with your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support