Rainbow Six Siege Dev Tracker

Hey there,

Sorry to hear you experienced connection troubles. Do you perhaps get any errors at all?

At this stage I would recommend to ensure your network is configured [ubi.li] for the game.

Should this then persist, would it be possible to provide further detail of where and when you see an error?

Many thanks

Hey Gwynbleiddd,

Sorry to hear that you experience trouble with the game taking a long time to boot up.

To rule out some common causes I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated ... Read more

Hey Midnight Bandit,

Thank you for taking the time to reach out, sorry to hear that you encounter this issue in the drone phase where you get stuck.

To rule out some common causes I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Compl... Read more

Hey ovelar2004,

Sorry to hear that you have been having trouble linking your phone number so that you can play ranked games.

As you advised that it remains blank, I would recommend to complete the steps from our dedicated browser troubleshooting guide [www.ubisoft.com]

Should you continue to have trouble I would recommend to reach out using the ... Read more

Originally posted by ReZero Eclipse: I JUST GOT A 60 ♥♥♥♥♥♥♥ MINUTE SANCTION BECASUE MY GAME CRASHED THE SECOND A MATCH WAS FOUND AND THE GAME TOOK TOO LONG TO ♥♥♥♥♥♥♥ START AGAIN AND I WAS BANNED BY THE TIME IT LOADED.

WHAT THE ♥♥♥♥ IS WRONG WITH YOU INCOMPETANT ♥♥♥♥♥♥♥ DEVS?

THIS WAS THE FIRST ♥♥♥♥♥♥♥ MATCH OF THE NIGHT AND NOW I CAN'T ♥♥♥♥♥♥♥ PLAY AT ALL BECAUSE I HAVE TO GO TO ♥♥♥♥♥♥♥ SLEEP FOR WORK TOMORROW IN A COUPLE HOURS.

♥♥♥♥ YOU YOU USELESS ♥♥♥♥♥♥♥ MORONS WHO CALL THEMSELVES GAME DEVELOPERS.

Hey ReZero Eclipse,

Thank you for reaching out, sorry to hear that you encountered this issue and it resulted in a temporary suspension.

to help prevent this from happening in the future I would recommend ensuring your ... Read more

Originally posted by Water Pistol: Hi, me and my brother who both play siege are unable to play with each other while on the same wifi, but are able to when on different wifis... whenever we try to play together we end up getting kicked and penalized as a result. I have searched the internet for a while and found some old threads that said to have the fix, but the link to the forum ended up not working. If any developers or basically anyone who has a solution to this problem can help I would very much appreciate it. Thanks.

Hey Water Pistol,

Thank you for kindly reaching out, sorry to hear that you and your brother get kicked and penalized when trying to play together on the same WiFi.

To help prevent this from happening in the future I would recommend ensuring your ... Read more

Originally posted by Yuppi: after optimizing shaders fps gets to like 13 and game just crashes can somebody help?

Hey Yuppi,

Thank you for reaching out, sorry to hear that you encounter crashes after optimizing shaders.

To rule out some common causes I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege
- Try to have both the ga... Read more

Hey Chaos,

Thank you for reaching out, sorry to hear that you encounter this BSOD after a number of games.

You mentioned that this sometimes happens on boot up, can I check by this if you mean booting up your device or Siege?

To rule out some common causes I have some tips I would advise trying below:

- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Ensure you have ... Read more

Hey guys,

Thank you for kindly reaching out, sorry to hear that you encounter this connection issue despite having no connection trouble with other games.

To rule out some common causes I have some tips I would advise trying below:

- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Ensure you have ... Read more

Hey ReZero Eclipse,

Thank you for kindly taking the time to reach out, sorry to hear that this was your experience.

Do you happen to have a video you could share where you experience this so that we can see and hear wat you do?

Many thanks

Hey Kito,

Thank you for kindly reaching out, sorry to hear that you encounter crashes in game randomly.

To rule out some common causes I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated ... Read more

Originally posted by UHideSlow: So

Pc Spec~
I3 10100f
RX 5700XT
24gb Ram 2666mhz

I used to run the game soo well under Vulkan, so as of lately the new DX12 seems to just crash after the blackscreen pops out (It does seems that it compiled some shader each time I launch the game)

Other than that, I have no clue whats going on with the new DX12
Is there any potential fix for it?

Hey UHideSlow,

Thank you for kindly reaching out, sorry to hear that you have trouble launching the Siege using DX12.

To rule out some common causes I have some tips I would advise trying below:

- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated ... Read more

Originally posted by shahfalih:

Originally posted by Ubi-WheelyDuck: Hey shahfalih,

Thank you for kindly reaching out, sorry to hear that you are encountering random crashes suddenly.

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: ...

Read more

Hey rjdaddyrjdadio,

thanks for sharing your feedback.

We will pass this on to the relevant teams for further analysis.

I will be locking the thread for now. Should you have any further questions or concerns, please don't hesitate to contact us again.

Hey Kellykelly,

Thank you for reaching out, sorry to hear that you have been having trouble launching games as they crash instantly. For clarity can I check if it is Ubisoft Connect that crashes or the game itself?

To rule out some common causes I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for the game including being installed on an SSD.
- Try to have both the game and Ubisoft Connect and Steam on the same drive... Read more

Originally posted by Swagger:

Originally posted by Kacpi: Hey!

I'm having a problem when Siege freezes w/o crashing, the sound card gets completely frozen and just produces a noise and i'm forced to reset the computer. Does anyone have any ideas what might be causing that?

did you solve it?

Hey Swagger,

Thank you for updating the thread, if you are encountering trouble with this, would it be possible to try the steps listed above?

Many thanks

Originally posted by MrManMan: so im trying to get r6 credits but its not working with my steam wallet and i dont got a credit card or a debit card so idk what im supposed to do, when i try to buy some credits it says please wait for like half a second and then it doesnt go through can someone help me with this i tried deleting r6 but it didnt work

Hey MrManMan,

Thank you for kindly reaching out, sorry to hear you had trouble making purchases with your Steam wallet.

If this is persisting then I would advise to complete the steps in our guide to ensure your network is configured [ubi.li] for the game.

Any trouble, ju... Read more

Originally posted by Memo: Title. I dont do anything else. the game tries to load the replay but it gets stuck on the blue screen and then instantly crashes.

Does anyone know a solution to this?

Hey Memo,

Thank you for kindly reaching out, sorry to hear that you encounter a crash any time you try to watch a replay.

To rule out some common causes I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [... Read more

Hey The Sultan of Salt,

Thank you for reaching out, sorry to hear that you can see the task bar when using windowed mode. For full clarity, would it be possible to share with us an image of your video settings so we can see what you see?

Can I also check if you notice any difference if you press Alt and Enter at the same time?

Many thanks