Rogue Company

Rogue Company Dev Tracker




01 Oct

Comment

Originally posted by Hunterdivision

that's me and Avi - read a lot of player frustration and pain on a day-to-day basis (Reddit, Discord, Twitter, etc), and have to make decisions about how we can cover as much ground as fast and as efficiently as possible.

Is it only you and Avi reading the feedback? Honestly maybe there needs to be more people looking at feedback and working on this game based on that.

To that end, whether or not I am commenting on something here on Reddit, I am often reporting it internally.

Sometimes there are issues that aren’t on Trello, but are still issues. I think just acknowledging them on simple comment that you’re working on them internally gives some clarity, however there’s been as example issues that have been said they were looked at but never got exactly resolved (take MM for example). I’ve played this game over a year and it’s been issue as long as I remember, but obvious...

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Is it only you and Avi reading the feedback? Honestly maybe there needs to be more people looking at feedback and working on this game based on that.

Stakeholders across the company read player posts on Reddit, surveys, and across Twitter, but unlike Avi or I, it isn't part of their full-time job. They may spend four or five hours a week on a place like Reddit, while I spend at least two hours a day on those platforms. We read feedback constantly and distill it down to the major points for teams to be able to act.

Sometimes there are issues that aren’t on Trello, but are still issues. I think just acknowledging them on simple comment that you’re working on them internally gives some clarity, however there’s been as example issues that have been said they were looked at but never got exactly resolved (take MM for example).

This is tough because something like matchmaking, for instance, is a huge system w...

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30 Sep

Comment

Originally posted by Bradsmum69

Maybe have a trello board which is linked on reddit, discord and ingame? also maybe finally remove those exclusive skins which you keep blanking on from the shop while you're at it

It's linked on Discord and at the top of the subreddit, in the weekly bug threads! :)

Comment

carry me senpai

Comment

Hi folks -- I've been out and pretty seriously ill for the last week, so I've missed out on a lot of big conversations that I see have popped up here over the last week, so I wanted to drop in and chat frankly about a lot of player pain and frustration.

The community team for Rogue Company - that's me and Avi - read a lot of player frustration and pain on a day-to-day basis (Reddit, Discord, Twitter, etc), and have to make decisions about how we can cover as much ground as fast and as efficiently as possible. We know that many of our players are feeling not just frustration, but outright anger about the issues that they're running into when playing Rogue Company.

When I came on board back in April, one of the goals I had was not only to improve communication of community issues to the development team but also work towards improving transparency with the player base.

To that end, whether or not I am commenting on something here on Reddit, I am often reportin...

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29 Sep


28 Sep


27 Sep

Comment

Originally posted by mcmron

It looks like only IP2Location is reporting the geolocation as in West cost of USA. Others are reporting it as in East coast or Singapore.

How can we update it?

It's not up to any of us to update the cache of geolocations for these 3rd party websites, but we have confirmed with our vendor that those IPs are located where we expected them to be, which is in San Jose.


26 Sep

Comment

Originally posted by BloodVenom20

Any idea when it might be back? I was literally a few games off 100% snipers

Yeah, it's gonna be kept off until our next update drops, unfortunately. Console certification schedule didn't leave us time to push another Runway Update Hotfix, so we have to wait until the Cannon Update drops.

Comment

We confirmed that those IP addresses are properly our West coast data center. It looks like the program you are using has similarly outdated IP locations as IP2Location, but if you look on other IP location services, you'll see that IP range has been moved to the US: https://www.iplocation.net/search?cx=partner-pub-1026064395378929%3A2796854705&cof=FORID%3A10&ie=UTF-8&q=107.6.125.2

That said, if you're frequently having latency issues and you're playing on PC, then we'd love to work with you to debug the issue by installing a program that will trace your packets on their way to our servers to determine where the problem is. If you're up for helping is, please DM me your email address.

Regardless, thank ...

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