Runescape

Runescape Dev Tracker




14 Sep

Comment

Originally posted by Fabricated_Cake

How do u get it to load on Internet Explorer? On IE11 I only get this:

Please upgrade your browser Unfortunately your browser does not support this feature. Please upgrade to the latest version of Firefox or Google Chrome.

In case any JMod cares: the rendering has been messed up with missing textures etc since Dec 2016 after the NXT update that brought anisotropic filtering and uncompressed textures (same update also caused glitched forum avatars).

it will never work on IE11 due to a lack of support for various web standards and the complicated initialising process of the renderer. Same for Opera, Safari and Edge. The browser must support webworkers with websockets, webgl and localstorage :)

As for the rendering issue you are correct. However that requires engine time of which they are a tad busy with Mobile now :)

Comment

Originally posted by JagexLyon

In its current mishmash state, /r/veryinfuriating would be more appropriate.

Thankfully, as we work on the website myself & Mod Allstar as well as the other members of the web team are moving everything over to HTTPS by default. Its not great that we aren't there already, but a few places such as the forums, news and a few other sections of the site are lagging behind a little.

Its a frustration we all want rid of as we all use the website ourselves on a daily basis.

Slowly we're getting there :)

Comment

Originally posted by dreamgzer

This was done recently, no? I appealed a macro ban on my original account, any hope of getting it back? My current one is way better but i wouldnt mind playing both.

Ban Appeals have been live for about 15 months. If the offence was performed by a hijacker, we will remove the ban...if it was you, then the account will probably remain banned due to our firm stance against cheating


13 Sep

Comment

Hi - contrary to what many say, it's easy to appeal a ban - head over to the Support centre: https://support.runescape.com/hc/en-gb, type 'ban' in the search box, you get this page: https://support.runescape.com/hc/en-gb/articles/115002238729-Account-Bans, then follow the instructions :)


11 Sep


06 Sep

Comment

Hi - what are the character names of the accounts banned for botting?

Also, sounds like you might have logged into the wrong account if you feel your stats were reset - we do see this from time to time - this support centre article covers it: https://support.runescape.com/hc/en-gb/articles/115003643269-Welcome-back-


29 Aug

Comment

Originally posted by Fren-LoE

I'm glad you're starting to engage more with the community. Take after MMG and keep a pulse with the community, respond when prudent, and most importantly remind us you're around. :)

I always keep the pulse; always reading even if not actively posting!


28 Aug

Comment

On the plus side, at least these complaints are about details in our RS ads rather than complaints of not doing advertising at all. A step in the right direction :)


22 Aug

Comment

Well then...


08 Aug

Comment

Originally posted by BillehBear

Gonna sandwich both of your replies in one.

I'm not expecting Pips to be super vocal with us like Shauny, You and recently Poerkie has been. But I'd at least expect him to be in some BTS', the Year aheads, Runefest? EoC 'trailer' and Documentary I'm pretty sure he appeared in but other than that?

I've personally never been able to go to runefest but I've always watched the streams, I know some, or a lot of areas aren't shown but I don't recall seeing Pips anywhere there

I don't understand that if he's knowledgable about what the game needs that we'd be lining up two years that haven't been great and to top it off Rs3 having a steady decline for a while now

And if he's a high level player, he himself should see problems within the game? There's also the touchy subjects of monetization in the game and Jagex trying to innovate and make new games that flop but those have been beaten like a dead horse

I lurk rather than post! I'll read our forums, the subreddits, community convos on twitter* most days. I play most weekends.

I prefer not to post because I'm not involved in the day to day of RS or OS, and the teams can speak on the specifics of their work much better than I.

*I now use a different (personal) twitter account and my Jagex/RS one has been dormant for some time... but I've removed the outdated banner that was spotted today :P


27 Jun


18 Jun

Comment

Hey, I'd just like to clarify my response here - I'm not sure what state the loyalty point rework is in myself. I believe that there are no developers working on making changes right now, but it may well still be in design stage. The proposal Mod Sayln was speaking of in this post ultimately didn't work out and had to be thought out again, which is why it didn't come to fruition.


15 Jun

Comment

Well that's beautiful! We'll feature it on our socials ;)


06 Jun

Comment

Hi Pewc,

Please contact our Tech team so we can look into this for you and do our best to help.

Mod Ferret


27 Apr

Comment

Originally posted by errantgamer

With all respect that box has been ticked for my account for several months. It may be that my account is a username log in rather than an email log in is affecting it.

Make sure you check out our Not Receiving Emails article :)

Comment

Originally posted by errantgamer

Thank you for your reply and for taking the time to comment.

I could be the exception; I can't imagine having any trouble with purchasing bonds, either you pay for them on the website or you buy them off the Grand Exchange. They seem quite straightforward in their purchase and use to me but perhaps I'm giving others too much credit.

I appreciate why it could be useful to canvass opinion, but in my opinion, this poll didn't really canvass opinion other than the last "Any further comments" box.

My gripe really was as you say, "prefer not to waste your time with irrelevant questions". I'm not anti-bond or anything, I just see them as perhaps more straightforward to use than your data would have suggested. I was really just a bit chumped that this is the first email I get from the company since being subscribed to the mailing list February-ish; makes me feel a bit like I'm signed up solely for bond polls rather than it being part of a mixed content email delive...

Depending on your answers you were asked certain questions, if you didn't have an issue with your Bonds purchase then you were not asked some of the extra questions in the survey.

If you're not receiving emails please check out your Email and Communication Account Settings , Click Update Preferences, tick the RuneScape News box, hit Save.

Comment

Originally posted by errantgamer

This is the first email I've received in several months of being signed up for emails. I originally signed up for the monthly xp summary emails but I've never actually received one. Bit of a kick in the shins to get this as a first outing.

I'm not one to usually gripe too much about MTX but being signed up for emails, I don't expect pointless surveys like this that I'm sure you could have analysed with ingame or website tools.

Thanks for reading

If you're not receiving emails please check out your Email and Communication Account Settings , Click Update Preferences, tick the RuneScape News box, hit Save.

Comment

The Bonds survey was sent out on behalf of Player Support and will help us to make informed decisions as we continue to improve Player Experiences across the board.

 

We regularly investigate different contact reasons to help improve the experience for our players, especially if they’ve needed to contact us. Players needing assistance with Bonds happens to be one of our top contact reasons, so we are eager to improve the situation where we can.

 

While we do have more stats than you can shake a stick at, it’s also useful to have a proper emotive understanding of the experience and this isn’t always obvious from cold, hard, statistics. The survey has been designed to capture information that other analysis might not provide and helps to define your User Journeys and identify any strengths or weaknesses, hopefully resulting in necessary changes.

 

We also appreciate that your time is incredibly valuable so we often have logic built into...

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