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Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




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29 Feb

STILL HAVING AGE ISSUE AND EA ACCOUNT LINKING CONCERN

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    EA_Lanna on Forums - Thread - Direct

Hi @gzhn3nfb06bb, 

 

If your date of birth was input incorrectly, you'll need the help of the EA support team to update that. There are restrictions in place that remove that option on underage accounts to help prevent minors from tweaking their date of birth to get around the restrictions and access features like online game modes and chat. 

 

If your account is set to underage by mistake, contact the support team directly so they can help you update it. The fastest way to get it is by contacting us in-game. ...

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Investigation - Unable to Purchase Light Speed Bundles

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Hello Holotable Heroes,

We are aware some folks are unable to purchase the Light Speed Bundles and we have investigated it and will continue to investigate it.

One thing we've noticed is if you opened up a LSB and then cancelled the prompt to purchase, you are put in a state that doesn't allow you to purchase the items.

We will keep folks updated as we know more.

[Updated] Investigation - Unable to Purchase Light Speed Bundles

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Hello Holotable Heroes,

We are aware some folks are unable to purchase the Light Speed Bundles and we have investigated it and will continue to investigate it.

One thing we've noticed is if you opened up a LSB and then cancelled the prompt to purchase, you are put in a state that doesn't allow you to purchase the items.

We will keep folks updated as we know more.

28 Feb

Investigation: Bad Batch vs Bo Katan (Mand'alor)

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Hello Holotable Heroes,

Players have reached out to the team about the Bad Batch performance against Bo-Katan (Mand'alor) and we will investigate to see if the matchup is greater than we intended. Thank you for bringing this to our attention.

27 Feb

Missing darth revan shard

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Originally posted by azthemanSWGOH

Go post a bug report on the forums and they should help you: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

 

EA in-game support is outsourced, while the forums are run by CG employees.

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This!


26 Feb

Hotfix 2/26

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Hello Holotable Heroes,

We have extend the Light Speed Bundles packs for a week and in addition, we have made these packs purchasable for yourself.

GC is bugged I guess

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Thanks for flagging this!


23 Feb

Why won’t LV get his ultimate I’ve been at this for 30 minutes. Is this a glitch? I only need one more to unlock the ultimate

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Originally posted by banomann

Any estimation of when this will be fixed? I've switched farming nodes so I don't go over the ticket cap.

Unfortunately, no ETA as of now, sorry.

Eternal Emperor's Ultimate never activates on Tier VI of his event.

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Known issue: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/268635/known-issue-sith-eternal-emperors-galactic-legend-journey

Update broke LV Tier 6?

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Known issue: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/268635/known-issue-sith-eternal-emperors-galactic-legend-journey

Impossible Materials

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Known issue: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/268635/known-issue-sith-eternal-emperors-galactic-legend-journey

Why won’t LV get his ultimate I’ve been at this for 30 minutes. Is this a glitch? I only need one more to unlock the ultimate

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Known issue: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/268635/known-issue-sith-eternal-emperors-galactic-legend-journey

Is this bugged?

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Known issue: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/268635/known-issue-sith-eternal-emperors-galactic-legend-journey


22 Feb

Free Boss Nass Shards!

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Head over to the webstore to get your FREE Boss Nass Shards!


Unable to play more than 2 minutes (error 3.0)

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Can you make a thread/post on AHQ, please? Thanks!

Unable to purchase crystals.

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Originally posted by QuietCricket3284

Hey Do you know why when i go to Gifts there is"you cant gift gifts" im lvl 85

Could be this one: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/268643/investigation-gifting

Unable to purchase crystals.

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Can you make a post/new thread at AHQ, please, or DM me your ally code, so that we can investigate this? Thanks!

Did they break GL events?

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Known issue: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/268635/known-issue-sith-eternal-emperors-galactic-legend-journey

Auto-Simming seems currently broken and WON'T give you anything atm.

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We are still performing some maintenance tasks, so there may occur some weird things.

Anyone else having trouble loading the game? I can't get past the title screen

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We are still performing some maintenance tasks, so there may occur some weird things.




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