Star Wars: The Old Republic

Star Wars: The Old Republic Dev Tracker




13 Jan

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Thanks to everyone who asked for updates on this thread!

We took a look and the dye slots on these old outfits are currently working as they should.

To give some context, these outfits were not built to accept dyes, and when the Outfitter was released, there was a bug that allowed dyes to be used on outfits that didn't have a dye slot. Unfortunately, these outfits didn't actually support dyes under-the-hood, and so in many cases, when dyes were used on outfits, the dye would not actually be applied, and the item would be consumed (it did work in some cases, though that was technically accidental).

Because we know dyeing is an important facet of character customization, in recent years we've leaned harder in the direction of making more and more outfits dyeable, but the older armors that were not created to support dyes will still remain so.
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Thanks for the update and glad to read that your issue has been resolved.
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Hi all,

For those who didn't receive anything when purchased Unidentified barrels and hilts purchased from the Spoils of War vendor on the Fleet, I invite you to directly contact our support team to request a restoration of the tech fragments used.

To contact our support team, you can directly create an in-game ticket:
  1. Click on the question mark icon on the main menu, (or press Ctrl + /).
  2. Click on Create ticket, then follow the on-screen instructions to provide details and submit your ticket.

12 Jan

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    JackieKo on Forums - Thread - Direct
Hi all,

Just like the title suggests, we would love to hear your suggestions for accessibility. I know that some threads already exist such as this one from Sewolf (http://www.swtor.com/community/showthread.php?t=988390) and I will be adding them here as I find them. Additionally, if y'all see any others, feel free to link them here or add your own suggestions below.

We cannot guarantee that every suggestion is going to be implemented, but we do want to hear about what can improve the game in terms of accessibility.
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    JackieKo on Forums - Thread - Direct
Hi TrixxieTriss. Had to do some digging. Off the bat, if a companion is considered a guest companion, meaning that they have not permanently joined your party, and you equip them with items, you can lose them if you lose the companion or reset your quest. The change made was to prevent that loss from happening as we did not want players to lose those items.
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Hi AFadedMemory,

You were faster than me, but I've moved your thread to the bug report section. Here, your post will be more accurate than in the previous section.

Concerning your character transfer, you need to make sure that you're not a Guild Leader and you have enough space on the destination server. A few lockboxes can also prevent you from transferring a character.
More information about character transfer here: SW:TOR Character transfer.

As you already created Customer Support tickets, I invite you to wait for an answer from this team.
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    JackieKo on Forums - Thread - Direct
We are aware and are in the process of gathering data. We are appreciative of everyone who have sent in reports.
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Hi Jagdulf,

Thanks for the report concerning the bug you encounter with the crate you received from the Login Rewards.

To help our team investigate this bug, could you directly create a bug report ticket? With a bug report ticket, all the information provided will directly go to our team.
  1. Click on the question mark icon on the main menu, (or press Ctrl + /).
  2. Select the Report Bug option.
  3. Make sure to give all the relevant information concerning your bug.
  4. Click on Submit.
In addition to that, I also have an additional question concerning the bug: when you moved the crate to your Legacy Hold, did you move it through the Legacy Bank?

Avoid for the time being putting that crate into the Legacy bank. Instead, open the crate to obtain the items, and then transfer those items. We have a fix coming with 6.2.1 to address this. I'll update you if there is any change.
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Hi,

All SWTOR servers are once again available!

Thank you for your patience.

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Today�s back-end maintenance has been extended with no ETA. We will update as soon as we have more info. Thank you for your patience.
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Hi folks,

Thanks for your reports concerning the Stronghold Title Plates.

Our team is currently looking into it. I'll update you when I know more.

11 Jan

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Hello again!

We have had various discussions around toxicity, especially as it related to PvP (previous thread here: http://www.swtor.com/community/showthread.php?t=985281). I wanted to let y�all know about an upcoming change that hopefully very few of you may experience.

Currently, the PvP lockout timer triggered by declining matches or leaving early in Ranked modes, and by being vote kicked in Unranked, prevents players from being able to queue for any PvP activity. This includes Ranked, Unranked and Galactic Starfighter modes.

One of the actions we may take on a player�s account due to violations of the Terms of Service is a seasonal queue ban. This prevents players from being... Read more
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    JackieKo on Forums - Thread - Direct
Hey everyone,

Moved this over to the Bug Report sub-forum, so we can track it and keep an eye on the feedback that is coming in. Thanks!
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    JackieKo on Forums - Thread - Direct
The majority of what I've read so far throughout the forums is valuable feedback even if the tone that's being written isn't sunshine and rainbows. I am empathetic to how players feel and I am learning a lot about their experiences. My only ask is that when players do offer feedback that it is constructive regardless if it is positive or negative in nature. People can be express their opinion even if it's negative; I just ask that it be done respectfully and that we remember there are human beings on the other side of the monitor =]
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Hi folks,

Thanks for the different reports concerning Satele Shan in the Companions & Contacts window.

As noted in the Game Update 6.2 - Known Issues, this bug is a known issue.
  • Satele Shan has the wrong bio description and portrait in the Companions & Contacts window.
Our team is currently looking into it. For now, there is no additional information. But, I'll update you when I know more.

08 Jan