Original Post — Direct link

CASSIE MENDOZA-"no items available ".
Seriously? Is this a bug that has resurfaced?
Talk about Division 3 when 2 is still broken.
Oh and yes , why have you 'fixed' the forums when they weren't broken?

over 2 years ago - Ubi-Keo - Direct link

@pssdoff99 I'm sorry to hear that you are not able to purchase any items from Cassie.

This issue has been reported previously, however the development team have been unable to reproduce it. Could you please confirm the following:

  • Were you in another players session when you interacted with Cassie Mendoza?
  • Did you finish the bounty from the Snitch before you interacted with her?
  • Did you have some misleading information from the Snitch regarding Cassie Mendoza?


Can you also provide a video that shows you interacting with Cassie and to show that she has no items for sale.

I also don't understand your question with regards to the forums? Could you please explain in more detail?

over 2 years ago - Ubi-Keo - Direct link

@wimpmiester Could you also answer those questions that I posted above and provide a video as an example if possible, thanks.

@Pssdoff99 Thanks for answering those questions, I will forward them on to the development team. Can you also provide a video if possible?

I'm afraid I still don't understand your question about the forums.

@echolecter You mentioned that you experience this issue with any vendor in the game not just Cassie. Are you able to provide a video of this as an example if possible?

over 2 years ago - Ubi-Froggard - Direct link

@wimpmiester Thanks for answering those questions. Which platform are you playing on please?

over 2 years ago - Ubi-Borealis - Direct link

Thanks for that information, @WimpMiester! I've forwarded your report to the development team for use in the ongoing investigation. If we require any additional information from you, we will reach out within this thread.

In the meantime, please keep an eye out within the News & Announcements forum for any future updates.

Thanks! 😊

over 2 years ago - Ubi-Viral - Direct link

@valinari @JoeFerro Hey! Thank you for reporting this issue with Cassie Mendoza not having any items for sale. Thank you for the image it is greatly appreciated.

This is a known issue and the game team would like to know the following:

Were you in another player's session when you interacted with Cassie Mendoza?
Did you finish the bounty from the Snitch before you interacted with her?
Did you have some misleading information from the Snitch regarding Cassie Mendoza?

Thank you and we look forward to your replies.

over 2 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Thank you for getting back to us @JoeFerro , @Valinari and sorry for our delays!

I've passed your responses onto the game team as they continue to look into this.

We'll let you know if there's more information we need or if there's any news!

over 2 years ago - Ubi-Milky - Direct link

Hello @frenhines at the moment we still have an ongoing investigation into this issue of Cassie not having any items for sale.

Would you be able to answer the following questions for our report into this for our QA team? >

  • Were you in another player's session when you interacted with Cassie Mendoza?
  • Did you finish the bounty from the Snitch before you interacted with her?
  • Did you have some misleading information from the Snitch regarding Cassie Mendoza?


over 2 years ago - Ubi-Viral - Direct link

@satyridstream Hey! At this time we are still looking into this. Some players have reported that fast traveling to a checkpoint or main mission, then back, then allows you to see her offered items. Can you confirm if this works for you please?

almost 2 years ago - Ubi-WheelyDuck - Direct link

Hey @soa-warviper,

Thank you for your update and for sharing your insight.

I have shared your updates with the team to help their investigation.

Many thanks

almost 2 years ago - Ubi-Borealis - Direct link

Hello there @kith-kanan13!

Thanks for taking the time to share your experience with us. I'm glad to hear that you're usually able to resolve this issue by fast travelling or by logging back into the game. Hopefully these workarounds can help other players who are encountering a similar issue in their own game.

The dedicated teams are still looking into this issue with Cassie not having any items for sale. I would recommend keeping an eye out within the News & Announcements forum for any future updates regarding this investigation.

Thanks! 😊