Thanks for the long write up. I think you pretty much hit the nail on the head on several issues. Unfortunately you also try to make it look like we are not aware or are not trying to fix these things.
We understand the current situation is frustrating and that it's our fault. We are frustrated with it too. And you can believe me when I say we are also frustarted that we are in a time right now where everything slows down due to the circumstances we are facing. I'll try to tackle your list.
1) Seriously, massive. How hard?
It's not easy, which is why it's not done yet. Your suggestions also requires an UI update, localization and therefore a client patch. This needs to be validated by third parties and so on. That being said, the Control Point reset on Global Difficulty change will be part of the next update which will come in early April (exact date TBD due to the current circumstances).
2) Balance in all thin...
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