CommunityTeam

CommunityTeam



14 Dec

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Hi folks,

I have an update concerning the bug in Chapter VIII: End Times.

Our team is aiming to fix it with tomorrow's patch. Here is the link to the 6.2a patch notes: Maintenance: December 15, 2020.

I'll update you if there are any changes.
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Hi,

As mentioned in the 6.2a patch notes, the bug with Chapter I: Wrath and Ruin will normally be fixed with this update: Maintenance: December 15, 2020. I'll let you know if something changes.
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Hi folks,

I have an update concerning the bug you encounter in Chapter I: Wrath and Ruin.

This bug will normally be fixed with tomorrow's patch: Maintenance: December 15, 2020. I'll let you know if there are any changes.
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In the meantime, here are the patch notes for Game Update 6.2a:
  • The Spirit of Vengeance Flashpoint
    • Canceling the cinematic at the following steps will no longer block players from progressing in the Spirit of Vengeance Flashpoint:
      • After interacting with any of the three consoles in the Spirit of Vengeance Flashpoint - Solo-Story Mode
      • �Reinforce Jekiah Ordo and Secure the bridge�
      • �Escape the Trap�
    • Bask Sunn will no longer throw players into space in the Spirit of Vengeance Flashpoint.
    • Bask Sunn�s Nimble Rush Ability will no longer be uninterruptible after the first encounter with the Restrained targets in the Spirit of Vengeance Flashpoint.
    • Players can now share the Spirit of Vengeance Flashpoint - Story Mode with group members, as intended.
    • Players will no longer be locked out of the Sharpshooter's corridor due to the door in the Seeker�s Vigil - Archives in the Spirit of Vengeance F...
Read more
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Hey everyone,

We will be taking the servers offline on December 15, 2020 to deploy Game Update 6.2a to fix several issues in the Spirit of Vengeance Flashpoint and Knights of Eternal Throne.

Our team is still investigating the Quick Play issue. Here are some potential workarounds that have solved this specific issue for some players: Quick Play issue workarounds.

Details:
DATE: December 15, 2020
TIME: 6:00AM - 8:00AM PST (1400 - 1600 UTC)
VERSION: 6.2a

Patch notes will be available on Tuesday, here: ... Read more
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Hi all,

Thanks for the report concerning the bug on the Bonus Set Achievements.

As mentioned in the following thread: Spoils of War Set Bonus items not working, our team is currently looking into it. I'll update you in this thread when I have more information.
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Hi EHKodiak,

Thanks for the report concerning the bug on the Obsidian Squad Recon Walker Mount.

Our team is aware of the bug you're mentioning and is currently looking into it. For now, there is no additional information, but I'll update you when I know more.
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Hi darkgodz,

As mentioned in the following thread: BUG: Shroud of Memory (6.2) [T#38271755], th issue you encounter is a known issue.

Our team is currently looking into it. I'll update players in the thread above when I have more information.
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Hi Spartanator,

The issue you're reporting about the Jedi Consular's lightsaber is a known issue:
  • Jedi Consular doesn't receive a lightsaber after The Forge scene.
More information concerning the known issues: Game Update 6.2 - Known Issues.

I'll you in this main thread when I have more information: Help them out here. The Forge is B... Read more
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Hi folks,

The issue you're reporting concerning the droid in Chapter V: Ascension is a known issue: Game Update 6.2 - Known Issues.
  • The cinematic after being in the Droid at the "Defend the Companions" step in Chapter V: Ascension is not triggering, preventing players from progressing in the Chapter.
As mentioned in the main thread: ... Read more
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Hi KaimanaTOR,

The issue you encounter in the Bonus Chapter: Shroud of Memory is a known issue:
  • The cinematic at the "Speak to the Shroud" step in the Bonus Chapter: Shroud of Memory is not triggering, preventing players from progressing in the Chapter.
Our team is aware of the issue and working on it. I'll update you in this main thread when I know more: UG... Read more
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Hi all,

The bug you're reporting concerning the cutscene of Chapter I: Wrath and Ruin is a known issue.
  • The cinematic at the �Speak to the Voss Commando� step in Chapter I: Wrath and Ruin does not play as intended, blocking the players from progressing in the Chapter.
Our team is currently working on it. I'll update you in this main thread when I have more information: KOTET : Chapter 1: Wrath and Ruin.
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Hi Draiven_Sniper,

Sorry to read that you encounter an issue with your subscription. Your issue should now be fixed.

Players who encounter an issue with their subscription can directly contact the support team at this email address: [email protected] (they don't need to have a subscription) or post their issue on the SWTOR - Answer HQ forums.

If the subscription was purchased on Steam, they need to f... Read more

11 Dec

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Hi Estelindis,

Thanks for the report concerning Jace Malcolm's status.

I've transferred the information provided to our team. I'll update you when I have more information from them.
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Hi Eyvaera,

Thanks for the report concerning the bug with the line of your Smuggler in Echoes of Oblivion.

Our team is currently looking into it. Unfortunately, I don't have additional information to provide you, but I'll let you know when I know more.
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Hi arturambros,

The bug you encounter in Chapter V: Ascension is a known issue:
  • The cinematic after being in the Droid at the "Defend the Companions" step in Chapter V: Ascension is not triggering, preventing players from progressing in the Chapter.
More information concerning the known issues here: Game Update 6.2 - Known Issues
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Hi TrixxieTriss,

The bug you're reporting about the Walker bug in Chapter I: Wrath and Ruin is a known issue:
  • The cinematic of the �Speak to the Voss Commando� step in Chapter I: Wrath and Ruin does not play as intended, blocking the players from progressing in the Chapter.
Our team is aware of the issue and currently working on it. I'll let you know when I have more information.
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Hi all,

Thanks for taking the time to report the bug you all encounter in the cutscene of Chapter VI: The Dragon's Maw.

Our team is currently working on it. I'll update you in this thread when I have more information from our team.
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Hi folks,

Thanks for your different reports about the fact that players are not receiving a lightsaber from The Forge.

Our team is aware of the issue and currently looking into it. I'll update you when I have more information.

10 Dec

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Hi Rimeld,

BalckeN is right, the issue you're reporting is a known issue:
  • The cinematic of the �Speak to the Voss Commando� step in Chapter I: Wrath and Ruin does not play as intended, blocking the players from completing the Chapter.
Our team is currently looking into it. I'll update you when I have more information.