CommunityTeam

CommunityTeam



11 Dec

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Hi Eyvaera,

Thanks for the report concerning the bug with the line of your Smuggler in Echoes of Oblivion.

Our team is currently looking into it. Unfortunately, I don't have additional information to provide you, but I'll let you know when I know more.
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Hi arturambros,

The bug you encounter in Chapter V: Ascension is a known issue:
  • The cinematic after being in the Droid at the "Defend the Companions" step in Chapter V: Ascension is not triggering, preventing players from progressing in the Chapter.
More information concerning the known issues here: Game Update 6.2 - Known Issues
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Hi TrixxieTriss,

The bug you're reporting about the Walker bug in Chapter I: Wrath and Ruin is a known issue:
  • The cinematic of the �Speak to the Voss Commando� step in Chapter I: Wrath and Ruin does not play as intended, blocking the players from progressing in the Chapter.
Our team is aware of the issue and currently working on it. I'll let you know when I have more information.
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Hi all,

Thanks for taking the time to report the bug you all encounter in the cutscene of Chapter VI: The Dragon's Maw.

Our team is currently working on it. I'll update you in this thread when I have more information from our team.
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Hi folks,

Thanks for your different reports about the fact that players are not receiving a lightsaber from The Forge.

Our team is aware of the issue and currently looking into it. I'll update you when I have more information.

10 Dec

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Hi Rimeld,

BalckeN is right, the issue you're reporting is a known issue:
  • The cinematic of the �Speak to the Voss Commando� step in Chapter I: Wrath and Ruin does not play as intended, blocking the players from completing the Chapter.
Our team is currently looking into it. I'll update you when I have more information.
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Hi folks,

Sorry to read that you encounter an issue at the step "Speak to the Shroud" of the Shroud of Memory Chapter.

Our team is currently looking into it. For now, there is no additional information, but I'll update you when I know more.
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Hi ytrenor,

Thanks for the report concerning the bug on Sana-Rae in the Companion Window.

Our team is aware of this bug and is currently looking into it. I'll update you when I have more information.
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Hi folks,

The issue you encounter in Chapter VIII: End Times at the step "Clear the debris" is a known issue:
  • The cinematic after being in the Walker at the "Clear the debris" step in Chapter VIII: End Times is not triggering, preventing players from progressing in the Chapter.
Our team is currently looking into it. I'll update you when I have more information concerning this bug.

09 Dec

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Hi everyone,

Thanks for the report concerning the bug with the droid in Chapter V: Ascension of Knights of the Eternal Throne.

I've transferred the information to our team who is currently looking into this bug. I'll update you in this thread when I have more information from them.
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Hi folks,

Thanks for the report concerning the bug you encounter when in the Walker in Chapter VIII: End times of Knights of the Eternal Throne.

Our team is aware of this bug and is currently looking into it. I'll let you know when I have more information about that.
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Hi brlynRob,

Thank you for the report concerning the fact that you're blocked after the cinematic following the fight with "Troya Ajak" in the Spirit of Vengeance Flashpoint.

Our team is currently looking into it. I'll update you when I have more information about this bug.
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Hi folks,

If you're not on Steam, try the troubleshooting steps shared in this post: Quick Play issue workarounds.
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Hi folks,

As mentioned above, our team is currently looking into it. In the meantime, here are a few potential workarounds which helped other players resolve the issue.
  • Launch the game as an admin: Right Click > Run as administrator
  • Perform a bitraider repair:
    1. Open your SW:TOR game folder.
      • 32-bit Windows - C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\
      • 64-bit Windows - C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\
    2. Click on the bitraider folder and press Delete.
    3. Start the launcher again and log in.
    4. Wait for the launcher to repair itself and update your game.
  • Use the repair tool: ...
Read more
Post
Hi folks,

As mentioned above, our team is currently looking into it. In the meantime, here are a few potential workarounds which helped other players resolve the issue.
  • Launch the game as an admin: Right Click > Run as administrator
  • Perform a bitraider repair:
    1. Open your SW:TOR game folder.
      • 32-bit Windows - C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\
      • 64-bit Windows - C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\
    2. Click on the bitraider folder and press Delete.
    3. Start the launcher again and log in.
    4. Wait for the launcher to repair itself and update your game.
  • Use the repair tool: ...
Read more
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Hi Vanechka,

Thank you for taking the time to report this bug on the graphics of the Gladiator Assault Cannon.

I've transferred the information provided to our team. I will also add this bug to the known issues list: Game Update 6.2 - Known Issues.
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Hi herzdrache,

Thanks for the report about the missing nameplates and German translation of the Achievement.

Our team is currently looking into it. I'll update you here when I know more.
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Hi folks,

Thanks for reporting the bug concerning the Spoils of War Achievement.

Our team is currently looking into it. I'll update when I have more information.
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Hi folks,

Sorry to read that you have an issue with the game on Steam. Here is a workaround which helped players with the same issue:
  • Steam Settings - Downloads - Clear Download Cache Then you will re-log and that will make the patch ready to download.
Let me know if it worked for you.
Post
Hi all,

For players on Steam, here is a workaround which helped players with the same issue:
  • Steam Settings - Downloads - Clear Download Cache Then you will re-log and that will make the patch ready to download.
Let me know if it worked for you.