CommunityTeam

CommunityTeam



09 Dec

Post
Hi all,

Thanks for the report concerning the "Quick Play" bug you all encounter.

Our team is aware of this bug and is currently looking into it. I'll update you when I have more information.
Post

Here are the current known issues for Game Update 6.2:
  • The Spirit of Vengeance Flashpoint
    • Canceling the cinematic after interacting with any of the three consoles at the �Defeat Sunn Bask� step in the Spirit of Vengeance Flashpoint - Solo-Story Mode will block players from triggering the cinematic again.
    • The door in the Seeker�s Vigil - Archives is blocking players from progressing in the Spirit of Vengeance Flashpoint after being defeated by the Ash�ad Sharpshooters.
    • Bask Sunn�s and Heta Kol�s corpses remain after their surrendered versions appear in the Spirit of Vengeance Flashpoint.
    • The health of �Gorga Brak� in the Spirit of Vengeance Flashpoint - Story and Veteran Mode is the same as on Master Mode.
    • The final boss �Heta Kol� of the Spirit of Vengeance Flashpoint - Master Mode is returning with full health in the second phase of combat.
    • The final boss �Heta Kol� of the Spirit of Vengeance Flashpoint - Maste...
Read more
Post
Hi,

All SWTOR servers are once again available!

Thank you for your patience.

08 Dec

Post
Hi folks,

The patch notes for tomorrow's maintenance are now up and you can find them here: Game Update 6.2.

07 Dec

Post
Hey everyone,

We will be taking the servers offline on December 9, 2020 to deploy Game Update 6.2.

Details:
DATE: December 9, 2020
TIME: 6:00AM - 9:00AM PST (1400 - 1700 UTC)
VERSION: 6.2

Patch notes will be available on Tuesday, here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars�: The Old Republic�!
Post
Hi folks,

Thanks for the reports concerning the Skytroopers not being all counted for the Chapters: Defeat Skytroopers 2 Objective.

Our team is currently looking into it. I'll make sure to update you when I know more.

03 Dec

Post
Hi folks,

As mentioned in the thread, players who are missing their monthly Cartel Coins need to directly contact our support team (keep in mind that sometimes those can be just delayed for a few days).

You can directly contact them with an in-game ticket or at this email address: [email protected]. You need to make sure that you're giving your account name or send the email from the one linked to your SWTOR account. More information here: How to cont... Read more
Post
Hi Eyvaera,

Thanks for the report concerning the bug with the opening cutscene of Objective Meridian in Solo Mode.

Our team is currently looking into it. I don't have more news, but I'll update you when I know more.
Post
Hi folks,

I have an update concerning the bug you encounter with the GTN categories.

Our team is currently looking into it. I'll update you when I have more information.

01 Dec

Post
Hi BFBHitmarkers,

Your issue should now be fixed.

For players who encounter the same issue, the best thing to do is to directly contact our support team by phone or at this email address: [email protected]. When contacting them, make sure that you're giving your account iD or send the email from the one linked to your SWTOR account.

You can also post your issue on our SWTOR Answer HQ - Forums: ... Read more

30 Nov

Post
Hi folks,

We just brought down the PTS. You will no longer be able to access it.

Thank you for taking the time to test and share your feedback on the new Spirit of Vengeance Flashpoint, the Login Rewards system, and the new Emote Window.

You will be able to check those new additions in our next 6.2 Game Update - Echoes of Vengeance.
Post
Hi folks,

Thanks for letting us know that you can now access our website.

I just want to confirm that the previous issue is now fixed. You should no longer encounter an issue when logging into our website.

Thanks for your patience.
Post
Hi all,

Thanks for the report concerning the Login issues you encounter on our website.

Our team is currently looking into it. I'll update you in this thread when I have more information.
Post
Hi all,

Thanks for the reports concerning the Enter key, which resetting the research in the GTN window when used in the Chat window.

Our team is currently looking into it. I'll update you when I have more information.
Post
Hi kiovec and Outcastt,

Your issue is now fixed. If you log into your account, you will see that your status has been changed to subscriber.

Edit: I invite players who encounter issues with their subscription to directly contact our support team at this email address: [email protected] (make sure to mention your account iD or send the email from the address linked to your SWTOR account) or post your issue in the following thread on our SWTOR Answer HQ - Forums: Problems with Subscription.
Post
Hi MaffiaBence,

Your issue should now be fixed.

Players who encounter a subscription issue should directly contact our support team by phone or at this email address: [email protected]. More information, here: How to contact Star Wars�: The Old Republic� (SW:TOR) support.

24 Nov

Post
Hi all,

The Cantina Livestream code was changed, the new code is now the following one: CantinaLivestream2020.

Those you don't have any mount will receive all the mounts while the ones who already have few of the mounts will receive the ones they're missing.

Thank you for your patience.

23 Nov

Post
Hi folks,

PTS is back! You can now log into it to test our new Flashpoint: The Spirit of Vengeance, the Login Rewards, and Emote Window.

Thank you for your patience!

Note: There is a known issue with Heta Kol, the final boss of the Flashpoint. Players might not be able to finish this final boss.
Post
Hi all,

Thank you for the report concerning the bug concerning the Amplifiers: Presence and the companion's stats.

Our team is currently working on it. I'll update you here when I have more information.
Post
Hi all,

Thank you for those reports concerning the Legacy Ignore option.

Our team is currently working on it. I'll update you when I know more.