CommunityTeam

Hi everyone, this is working as intended. We have passed along your feedback regarding this Achievement.

Hi AmorandaAdamah,

As the grant is not retroactive, you should contact our support team if you didn't receive the lightsaber from The Forge.

Hi folks,

Thanks for the different reports concerning the bug you encounter.

Concerning Satele Shan's bio and image, our team is currently looking into it.

For the different mails received during "Echoes of Oblivion", those should be now fixed with our latest Game Update 6.2a. For more information, here is the link to the patch notes: Game Update 6.2a Patch Notes.

If you didn't receive your monthly Cartel Coins yet, do not hesitate to contact our support team: ... Read more

Hi STELLA_AQUILUS,

Thanks for your feedback concerning the Fallen Revan's Lightsaber.

Similar to the Redeemed Revan's Lightsaber, our team is currently working on a fix for this weapon so it illuminates just like all the other lightsabers. This fix is currently targeting 6.2.1.

Hi Spartanator,

As mentioned in the following thread: Help them out here. The Forge is Broken, you need to contact the support team to get this weapon.

When contacting them, do not forget to give the name of the character who didn't receive it.

Hi Spartanator,

Unfortunately, it's not retroactive.

If you didn't receive the lightsaber after completing The Forge, you need to directly contact our support team. Don't forget to provide the name of the character affected when you contact them.

Hi all,

Thanks for your feedback concerning the Login Rewards window. Our team is currently looking into it.

To give more visibility to the workaround, I will also post it here:

• If the claim button is not clickable, use the arrow to go back to the first page (Tier 1) to claim the rewards.

Hi folks,

You're right, Rass Ordo's companion influence should be at 25 in the Spirit of Vengeance Flashpoint.

I've transferred the information concerning this issue to our team. I'll update you when I have more information.

Edit: If Rass Ordo is not at level 25 during the Spirit of Vengeance Flashpoint, try to reset the phase and quest.

Hi all,

If you still encounter the Quick Play issue, I invite you to follow the additional workaround I just added to the existing workarounds post of this thread: Stuck in "quick play mode" after patch. Download done, but I can't play my characters

Hi folks,

For those who are still encountering the Quick Play issue, we have an additional workaround to fix this issue. It was added in the main post of this conversation: Quick Play issue workarounds.

Hi,

All SWTOR servers are once again available!

Thank you for your patience.

Hi DarkTergon,

Thank you for the report concerning the Snow-Covered Parcels bug.

I've transferred the information provided to our team. I'll update you in this thread when I know more.

For those who encounter the same issue, here is the workaround which helped DarkTergon to fix the bug:

• Send the Snow-Covered by mail to an alt.

Hi all,

Thanks for your different feedback concerning the Redeemed Revan's Lightsaber.

I've transferred those to our team. I'll update you if I have any information concerning this item.

Hi all,

The bug you're reporting on Chapter V: Ascension of Knights of the Eternal Throne will normally be fixed with today's patch. I'll update you if something changes.

Thanks for your patience.

Hi folks,

Thanks for the different reports concerning the bug on the Valiant Defender's Dualsaber.

Our team is aware of the issue and is currently looking into it. I'll update you when I have more information about this bug.

Hi Esra,

Our last Game Update 6.2 'Echoes of Vengeance' changed the Conquest reset timer, making it match the Weekly Mission reset timer.

Dan posted more information about that change in the following thread: December In-Game Event Schedule

Quote:

Originally Posted by DanielSteed Hey...

Read more

Hi Rollercoast,

Thanks for the report concerning the German localization issues in the game.

I've transferred the information to our team. I'll update you in this thread when I have more information about those issues.

Hi folks,

Game Update 6.2a will be deployed tomorrow to fix known issues from the Spirit of Vengeance Flashpoint and Knights of the Eternal Throne.

More information here: Maintenance: December 15, 2020.

Hi everyone,

I have an update for you concerning the bug with the cutscene of the following step "Reinforce Jekiah Ordo and Secure the bridge" in the Spirit of Vengeance Flashpoint.

Our team is planning to fix it with tomorrow's maintenance. More information here: Maintenance: December 15, 2020.

Hi there,

As mentioned above, I'm updating you concerning the bug with Chapter VI: The Dragon�s Maw.

Our 6.2a Gam Update scheduled for tomorrow will normally fix this bug. If you want to know more about the fixes, patch notes are available here: Maintenance: December 15, 2020.