CommunityTeam

Hi all,

If you encounter issues when trying to create a ticket, you can also contact our support team at the following address: [email protected].

When contacting them, make sure to send the email from the one linked to your account and to give the relevant information.

Concerning the issue you encounter when trying to create in-game tickets and bug reports, I've transferred the information to our team for additional verification. I'll update you when I know more.

Hi Carnefice,

The Login issues are now fixed, you should be able to access our game. Let me know if you still have issues with your subscription.

Hi all,

The Login issues are fixed, you can now log back into our game.

Thanks again for your patience.

Hi folks,

The Login issues you all encountered is now fixed. You can now log back into our game.

Thanks again for your patience.

Hi folks,

As this thread is a duplicate of the following one: Login service unavailable, I will close this one to avoid confusion and multiple threads concerning the same subject.

To be aware of all the updates, I invite you to follow the thread mentioned above.

Thank you.

Hi Canefice,

We currently have Login issues. Our team is looking into it. When it will be fixed, you will normally be able to access your account.

Thanks for your patience.

Hi folks,

Thanks for the different reports. As mentioned above, our team is currently looking into it.

To avoid several threads concerning the same subject, I will close this thread. I will update you in the following thread when I have more information: Login Service Unavailable.

Thank you.

Hi,

Our team is currently looking into the issue you all encounter. I'll update you in this thread when I know more.

Hi folks,

Our team is currently looking into the login issues that players are experiencing. I'll update you when I have more information.

Thanks for your patience.

Hi ceryxp, DarkTergon,

Thank you for the report concerning the X hotkey not triggering the sit emote.

Our team is currently looking into it. I'll let you know when I have more information about this bug.

Hi Xina_LA,

Thanks for the report concerning the following posters: Blatant Bek Fan Poster, Pit Screamers Fan Poster, and Horizon�s Razor Fan Poster being too far from the wall.

Our team is aiming to fix it in our next patch. I'll keep you posted if there is any change.

Thanks for your patience.

Looking back at 2020, makes me ask myself how did we make it through the year? But, we all did it!

Despite the worldwide situation, this year has been a great year for me. Joining the SWTOR family and building relationships with players during this particular year was a great and challenging adventure for me. I want to thank the SWTOR team and the community for their support.

On a personal note, I've started running on a daily basis and I'm now able to run 5k every day. Funny thing, I hated running before.

I'm looking forward to seeing what next year brings!

-Natha, Associate Community Manager

Hi YaddleTwo,

Theron Shan might be using a slow mail service? His mail can take some time before reaching you.

Another player claimed that it took 72 hours before receiving his mail here: Bugged Satele Shan info in Contacts + other things.

Hi folks,

Here is a new workaround to fix the Quick Play issue without re-downloading the whole game:

If you�re stuck at the Select Character screen with the Quick Play message (upper right) follow those instructions:

1. Open a new Launcher (do not close the game, keep it on the Select Character screen).
2. Log in, but DO NOT PRESS PLAY ON THE LAUNCHER.
3. Come back to the first window with the Select Character screen, you will notice that the Quick Play message is no longer visible.
   • If the Character Play buttons are still greyed out: Open the Select Server window with the Server Selection button (bottom left) and select any server (including the one you�re already �on�).
4. You should now be able to choose your character.

Note: You will need to follow these steps each time you launch the game.

Hi folks,

Here is a new workaround to fix the Quick Play issue without re-downloading the whole game:

If you�re stuck at the Select Character screen with the Quick Play message (upper right) follow those instructions:

1. Open a new Launcher (do not close the game, keep it on the Select Character screen).
2. Log in, but DO NOT PRESS PLAY ON THE LAUNCHER.
3. Come back to the first window with the Select Character screen, you will notice that the Quick Play message is no longer visible.
   • If the Character Play buttons are still greyed out: Open the Select Server window with the Server Selection button (bottom left) and select any server (including the one you�re already �on�).
4. You should now be able to choose your character.

Note: You will need to follow these steps each time you launch the game.

This workaround was also added in the OP of this thread: ... Read more

Hi Kissakias,

As mentioned in the following thread: Spoils of War Set Bonus items not working, our team is currently looking into it.

In the meantime, you can follow this workaround: If you have the set, mail it to another character. It will fill the setlist and unlock the Achievement. Which is also available in the known issues list: ... Read more

Hi everyone,

To highlight the workaround, I've added it to the Game Update 6.2 - Known Issues:

• If you have the set, mail it to another character. It will fill the setlist and unlock the Achievement.

Hi folks,

I'm closing this thread as this discussion is a duplicate of the following one: Spoils of War Set Bonus items not working.

As mentioned by SteveTheCynic, the team is currently looking into it. In the meantime, there is a workaround: If you have the set, mail it to another character. It will fill the setlist and unlock the Achievement.

Hi Xina_LA and DarkTergon,

Thanks for the report concerning the bug with the different Cartel Skiff decorations.

I've transferred the information to our team. I'll let you know when I have more information.

Hi folks,

As mentioned in the following thread: Hugged Wookies from last year don't count for new Hug 1500 Wookies achievement?, this is working as intended.

We have passed along your feedback regarding this Achievement.