EA_Barry

EA_Barry



08 Apr

Comment
    EA_Barry on Support Forums - Thread - Direct

@i_slayon 

 

This sounds like you are getting some kind of audio feedback. 

 

Try using headphones rather than the TV speakers as this will help prevent an audio feedback loop.

 

Thanks.

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02 Apr

Comment
    EA_Barry on Forums - Thread - Direct

@Nova2401SA 

 

No, please see the below info regarding platform eligibility:

 

G2. Additional Eligibility Requirements
Each Competitor on a Team must attain the rank of Gold IV (4) or higher in Apex Legends Ranked
Leagues Series 2 on the PC platform using the EA Account used to register for the ALGS by 2:00 PM
Pacific Time (“PT”) on January 23, 2020 in order to participate in this event.

 

...

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30 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@Marsii-mars 

 

Please verify your game files as follows and then retry, thanks.

 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

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Comment
    EA_Barry on Support Forums - Thread - Direct

@Marsii-mars 

 

Please verify your game files as follows and then retry, thanks.

 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

barry.png... Read more
Comment
    EA_Barry on Support Forums - Thread - Direct

@shunkanni 

 

Make sure your video card and the HDMI cable are both physically connected securely.

 

This is potentially a hardware issue with the GPU.

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Comment
    EA_Barry on Support Forums - Thread - Direct

@kelisakuneng 

 

Our Terms of Service team has the final say on account actions, If you have already followed the steps below, there is nothing further we can do.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Tha...

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27 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@lWocky 

 

Power cycle your console and router and then retry. If the issue persists, set an alternate DNS server as follows: 

 

Xbox One: 

  1. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings.)
  2. From there, enter the Primary DNS as "8.8.8.8" and the Secondary DNS as "8.8.4.4"

Thanks.

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23 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@MsMnMs13 

 

I am not seeing other posts with that error, please try some basic connectivity troubleshooting:

 

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

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20 Mar

Comment
    EA_Barry on Forums - Thread - Direct

@Trshhhh 


If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

18 Mar

Comment
    EA_Barry on Forums - Thread - Direct

@CompleatBeet @Bnighted 

 

Please do not upload any custom executables or scripts, thanks.

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16 Mar


12 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@yurif06 

 

The repair process in both Origin and Steam can sometimes take multiple runs to fully fix the issue.

 

Run the Repair/Verify Integrity a couple more times.

 

If the issue remains, uninstall/reinstall may be required.

 

Thanks.

barry.png
... Read more

11 Mar

Comment
    EA_Barry on Forums - Thread - Direct

@JaspersPrism 

 

Ban appeals are taking longer than usual currently due to a relatively high number of cases.

If you have already followed the steps below, we will need you to wait for our response.

https://help.ea.com/en/help/account/information-about-b...

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09 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@FR0STYYOL0 

 

Ban appeals are taking longer than usual currently due to a relatively high number of cases.

If you have already followed the steps below, we will need you to wait for our response.

https://help.ea.com/en/help/account/information-about-banne...

Read more

08 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@BasketFullOfBees 

 

Excellent, thanks.

barry.png
Comment
    EA_Barry on Support Forums - Thread - Direct

@BasketFullOfBees 

 

This issue may potentially be resolved by downloading and installing all available Windows Updates.

 

Let us know your results here, thanks.

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17 Feb

Comment
    EA_Barry on Support Forums - Thread - Direct

@NorthrnDownpourr 

 

Some troubleshooting steps: 

 

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Comment
    EA_Barry on Support Forums - Thread - Direct

@OpaiKami 

 

Check if setting your console resolution to 1080P has an effect.

 

https://manuals.playstation.net/document/gb/ps4/settings/videooutput.html

barry.png... Read more

14 Feb

Comment
    EA_Barry on Support Forums - Thread - Direct

@mb_lbj23 

 

It seems like you may be trying to play on a tablet or chromebook or similar.

 

Your machine needs to meet the following requirements in order to play: 

 

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA):...

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10 Feb

Comment
    EA_Barry on Support Forums - Thread - Direct

@thelordnsavior1 

 

If the Club name you have chosen is coming up as offensive or inappropriate, you will just have to choose something else, thanks.

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