EA_Blueberry

EA_Blueberry



04 Apr

Comment
    EA_Blueberry on Support Forums - Thread - Direct

That system was not intended to make it into that patch and was disabled.

 

Details: https://www.reddit.com/r/apexlegends/comments/b96jm4/weve_disabled_the_leaving_early_penalty/

/Blueberry

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01 Apr

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@gazozbora_  Moved your post over to this one.

Before we dive into troubleshooting, have you tried the steps from the Community Crashing Troubleshooting Guide yet?

 

For FPS drops we've seen success by lowe...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@gazozbora_  Moved your post over to this one.

Before we dive into troubleshooting, have you tried the steps from the Community Crashing Troubleshooting Guide yet?

 

For FPS drops we've seen success by lowe...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

Our team is aware of this and working on it. Thanks for the heads up!




28 Mar

Comment
    EA_Blueberry on Support Forums - Thread - Direct

The Apex Legends team recently touched up on this here.

 

AUDIO KNOWN ISSUES

Issues we are aware of and currently looking into:

 

  • Audio dropouts, where sounds or parts of sounds in the game seem to be missing at times.

  • Audio distortion, where t...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

The Apex Legends team recently touched up on this here.

 

AUDIO KNOWN ISSUES

Issues we are aware of and currently looking into:

 

  • Audio dropouts, where sounds or parts of sounds in the game seem to be missing at times.

  • Audio distortion, where t...

Read more

14 Mar

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Thanks for sharing some steps that can help alleviate some of the lag or rubberbanding. Some PC users might have Killer Control Center which could be related to rubberbanding. 

 

The team is aware of slow server performance and mentioned this in the ...

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11 Mar

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Thanks for your suggestion and concern, @TakumiFujiwaraha. The team has some secretive plans going forward on addressing cheaters in Apex Legends. Find out more on it by click here to read up on their latest check-in.

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08 Mar


05 Mar

Comment
    EA_Blueberry on Support Forums - Thread - Direct

If your account is banned or suspended you'll need to submit an appeal with our Terms of Service team.

Click here to contact Terms of Service

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: ... Read more
Comment
    EA_Blueberry on Support Forums - Thread - Direct

If your account is banned or suspended you'll need to submit an appeal with our Terms of Service team.

Click here to contact Terms of Service

Blueberry.png

04 Mar

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Hey all,

Sorry to hear you're coming across this. We're attempting to gather some information from those experiencing a DXGI_ERROR in the link below.

 

https://answers.ea.com/t5/Technical-Issues/DXGI-Error-info-gathering/td-p/7538285

Blueberry.png

26 Feb

Comment
    EA_Blueberry on Support Forums - Thread - Direct

I'm sorry you accidentally unlocked the wrong Legend, @CARSONATOR0425. You are not able to reverse purchases in-game nor our Live-Support can swap out Legends so I advise exercising caution when you're navigating all purchases going forward.

Good luck in the ring and with your new experiments.

Blueberry.png

25 Feb

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@MiloMello 

As a good starting point I'd make sure your devices have the latest drivers. Does this buzzing sound happen when you play for a while without any programs like Discord running?

 

Updating drivers

https://help.ea.com/en-us/hel...

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24 Feb

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Glad you were able to get it fixed by reinstalling the Origin client. Good luck in Kings Canyon!

For anyone else that is experiencing this we recommend deleting the Origin client completely from your PC and then re-download the latest version here: https://www.origin.com/usa/en-us/store/download

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea... Read more

21 Feb

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@MegaCosmic 

I'm going to marking this as a solution for visibility reasons. It's not a "fix" but a way for others to get into the game with their friends while our teams continue to investigate the reported crashes. 

Blueberry.png

20 Feb

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@oHnOo_was_taken 

That's really exciting to hear you finally came across a workaround fix so you can play the game (so far) without any crashes. I'm going to keep a close eye on this post and if there is anyone else out there that can confirm this works, please reply so we can mark this as a solution for visibility purposes.

Blueberry.png
Comment

@KreigerNova 

If you never played an EA game before it should prompt you to create an account. You can always log into Help.EA.com using your Xbox credentials and it should definitely prompt you for account creation. If not, click on Accounts at the top and then "change email." You'll see the email that is registered to the EA account that has your Xbox Gamertag linked up.

I recently posted about this here too: 
...

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Comment

@Eman3848 


@Eman3848 wrote:

Just an update, I was able to get it to work. For the moment, you have to use an EA account that has been linked to your Xbox account in the past. I was able to do this when I found my old EA account. If you have not owned an EA game before, ...

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