EA_Blueberry

Thank you for the report! If this happens again would you be able to record it on your Xbox so we can get an exact timestamp on it? We'll want to make sure the animation color is correct for pack contents.

/Blueberry

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@BukkonyX  @DaftSpartan104 

 

It might be related to some third party programs which helped other players out here: ...

Read more

@BukkonyX  @DaftSpartan104 

 

It might be related to some third party programs which helped other players out here: ...

Read more

@NamelessHenchman 

 

Have you tried changing data centers after you timeout at the ready up screen? Your trace route starts to jump at hop 5 but since you're connecting to the California address it's expected to climb. I don't see any packet loss which is great.

Are you able to login to your router's admin panel and disable or enable IPv6 to see if you have improvement?

@NamelessHenchman 

 

I'm under the impression you've already tried the steps via the link below since you've reached out to your ISP, but it's worth a look just to make sure you've exhausted all options.

 

Basic Connection Troubleshooting

...

Read more

@DrDoomCake 

 

Does this get it fixed for you?

 

https://answers.ea.com/t5/Bug-Reports/Game-unable-to-recognize-my-recording-device-mic/m-p/7468274#M...

/Blueberry

-------... Read more

@breiner13 

 

We're not aware of any plans for a free trial of Titanfall 2 hitting the Xbox or PlayStation stores. Really cool to hear you fired Titanfall 2 back up and had a ton of fun. 

Titanfall 2 is included in an ...

Read more

@Freddy5060 

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

Naming & Shaming is not allowed on the forums.

/Blueberry

-----------... Read more

@uCheat_uBanned 

 

Naming & Shaming is not allowed on the AHQ forums. 

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: ...

Read more

@HypeExodia 

 

Naming & Shaming is not allowed on the AHQ forums. 

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: ...

Read more

@qlutamine 

 

How much space do you have available on your hard drive?

 

Is your PS4 connected to a power surge or directly into the outlet, is your PS4 dusty and in an open space with enough ventilation?

 

Do you get this error when you try to launch the game from a different PSN ID profile?

 

Try restoring the license 

/... Read more

@qlutamine 

 

How much space do you have available on your hard drive?

 

Is your PS4 connected to a power surge or directly into the outlet, is your PS4 dusty and in an open space with enough ventilation?

 

Do you get this error when you try to launch the game from a different PSN ID profile?

 

Try restoring the license 

... Read more

@batedmetal264 

 

Not always but it's great to start with the basic steps that fix most general technical issues. You might be surprised how many people don't search for existing posts that are related before creating a new one. 

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
... Read more

@Batedmetal264 

 

Not always but it's great to start with the basic steps that fix most general technical issues. You might be surprised how many people don't search for existing posts that are related before creating a new one. 

@SirBatesAlotttt 

 

Sounds frustrating what you're going through. Have you tried reinstalling the game though? If you have the game installed on an external hard drive, make sure there aren't files on both the internal and external drive. That can cause some weird performance issues.

These basic steps below can help improve performance on the Xbox One:

 

Power Cycle the Console

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wa...

Read more

@SirBate 

 

Sounds frustrating what you're going through. Have you tried reinstalling the game though? If you have the game installed on an external hard drive, make sure there aren't files on both the internal and external drive. That can cause some weird performance issues.

These basic steps below can help improve performance on the Xbox One:

 

Power Cycle the Console

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 se...

Read more

Hey, @SnowTiger1208 

 

Since you just factory reset your laptop you'll want to make sure all your drivers are updated. Your video card driver can use a new update which can be easily done with the GeForce Experience. It also looks like you could upgrade to Windows 10 build 1809. Search "Windows Updates" in the desktop search bar to check for pending updates.

 

GeForce Experience

...

Read more

Thank you for the report we'll get it tracked down. 

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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