EA_Blueberry

EA_Blueberry



24 Jun

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Sp4cejimbo 

 

Are you still getting crashes? Can you upload a DxDiag for us?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

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21 Jun

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@genexs 

 

Were you able to get back into the game after changing the DNS? This way we can mark it as a solution so others can find it helpful.

Blueberry.png

19 Jun

Comment
    EA_Blueberry on Support Forums - Thread - Direct

The team officially tweeted the Season One Battle Pass on March 19th.

 

 

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@YulianMAngelov 

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

Naming & Shaming is NOT allowed on the AHQ forums. Please report them via th...

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    EA_Blueberry on Support Forums - Thread - Direct

@BG_Stop 

 

We are not aware of any plans to extend the Battle Pass for Season 1, I'm sorry to hear you and others recently posting did not get the final XP needed for a reward you had your sights on. 

The Battle Pass menu had a timer on it counting down to when Season 1 ended. Do you think there should be more in game pop ups leading up towards the end of the season to let you know how much time is left as a reminder?

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them ... Read more

18 Jun

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@LadaBubuk 

 

Our forum staff nor Live-Support teams will be able to assist with suspended or banned accounts. Please contact our Terms of Service team if you wish to dispute the action on your account or inquire more on this.

Click here to contact Terms of Service...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@EWTopside5 

We've seen others with the same feedback since the Season ended and we'll make sure the team is aware of how you all feel on the Season ending 2 weeks prior to the next one, however we're not aware of any plans right now of an extension or any changes to the Season 1 deadline.

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for ... Read more
Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Ferox_MetaVex 

 

I'm afraid to say the system you have is under the minimum system requirements. We recommend aiming for a PC closer to the recommended specs for the most desirable experience with Apex Legends. 

Hope to see you in Kings Canyon soon.

 

Apex Legends Minimum Requirements

...

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14 Jun

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Thank you for the heads up! We'll get this over to the team. Thumbs up

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Theonelikei 

 

Are you still having audio issues and what platform do you play on?

Blueberry.png
Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Ferox_MetaVex 

 

Let's see what we can do to make it run better for you in Kings Canyon. Can you upload a DxDiag for us so we can see your system specs?

Any specific troubleshooting steps you've already tried that weren't mentioned? (reinstall the game, Origin, overclocking, etc.)

 

How to Pull a DxDiag

...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@ByFede 

 

Did you reinstall Origin too? As simple as that is, we've seen it help improve performance in games.

 

Download the latest version here

 

If there's a program potentially causing it to feel heavy, try a clean boot and then immediately launch the game to see if it plays better.

 

How to Clean Boot

...

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13 Jun

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@DonksGOD 

 

Are you able to update to the latest version of Windows 10 and try restarting the PC? It looks like you're on a build that's 2 builds lower than the latest.

Do you have Origin In-Game disabled in your In-Game settings? See if disabling gets you in. Sounds like a program running in the background that could be causing it. Try a ...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Fortu23 

 

Thanks for the detailed bug report! We'll get this tracked down and keep an eye out for more reports.

Blueberry.png
Comment
    EA_Blueberry on Support Forums - Thread - Direct

@ByFede 


Let me know if these steps help below.

 

  • Adjust/lower/disable Ambient Occlusion in NVIDIA control panel (Manage 3D Settings)
  • Adjust or disable all forms of Vsync for your monitor
  • Increase your GPU and Windows power setting to Max. Open up "NVIDIA Control Panel" -> from the NVIDIA Control Panel, select the "Manage3D settings" from the left column -> click on the Power management mode drop down box and select "Prefer Maximum Performance".

Lower or disable the following in game:

 

  • Texture Streaming Budget
  • Texture filtering
  • Ambi...
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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Finals_zane9907 

 

Thank you for the report! Perhaps it was a visual glitch, but if you see any situations where there were two Legends on the same squad you're in please report it in this post below so we can verify it's still happening.

 

...

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12 Jun

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@s3m3nd3m0n96 wrote:

IKR I just got banned for some reason. I had exams so I didn't touch my computer for 3 weeks. I get back on to see that I'm banned... wth EA at least tell me why I'm banned :/


@s3m3nd3m0n96 

 

The reason why wou...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@justdarylyeung wrote:

IKR I just got banned for some reason. I had exams so I didn't touch my computer for 3 weeks. I get back on to see that I'm banned... wth EA at least tell me why I'm banned :/


@justdarylyeung 

 

The reason why...

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11 Jun

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Ledeapth  Was there anything specific you did that worked not listed here that @tradiepie could find useful?

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level ... Read more
Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Ledeapth  Was there anything specific you did that worked not listed here that @tradiepie could find useful?



... Read more