EA_Darko

EA_Darko



30 Jun

Comment
    EA_Darko on Forums - Thread - Direct

Sorry to say @Gayliciously but if our TOS team has declined your appeals then there is nothing that anyone can do to change this. 

 

After a certain number of denied appeals our TOS team will not consider any more.

 

Darko

Darko.png

25 Jun

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Vizoney it can take up to 48 hours for a purchase to reflect in your account.

 

Darko

Darko.png

20 Jun

Comment
    EA_Darko on Forums - Thread - Direct

Going to go ahead and lock this @ziqiaowuj as it is neither polite or constructive. 

 

If you have feedback we welcome it but ask that it be constructive and not just a rant.

 

Darko 

Darko.png

10 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @TTV_Tiny76 it is not possible to transfer items between platforms, as such you will not be able to move your items to a new platform.

 

Darko

Darko.png

25 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Ryan_Morford as you shared a screening of a post of mine I thought I'd responded, what I shared was a way for users using a surrounded sound setup but only getting stereo to check and ensure it is enabled. Users who have stereo setups but having issues with sound can also check it so as to ensure that they are not outputting audio in surrounded causing issues for them.

 

Changing those settings so that your game reflects your audio system setup does not give you a competitive edge. 

 

Darko 

Darko.png... Read more

18 Apr

Comment
    EA_Darko on Forums - Thread - Direct

I'll move your thead to the APEX boards @marshkage2.

 

Darko

Darko.png
Comment
    EA_Darko on Forums - Thread - Direct

TOS appeals can only be done over email @ColdMIlk126.


Darko 

Darko.png

15 Apr

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @ColdMIlk126.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
Read more

05 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @tjc798tjc798 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product EA app

Then select 'PC

Manage my Accou...

Read more

28 Mar

Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team @Fiqueeht.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
Read more

23 Mar

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @xxzq2000 there's nothing more that we can do on AHQ so I'm going to lock this thread.


Darko 

Darko.png
Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak with our TOS team in relation to this @xxzq2000, there is no one else who can help.

 

Darko

Darko.png
Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to the ban @xxzq2000 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
Read more

16 Mar

Comment
    EA_Darko on Forums - Thread - Direct

You will need to wait for our TOS team to respond @Weadbrecht.

 

Darko

Darko.png
Comment
    EA_Darko on Forums - Thread - Direct

Do not share a username that our TOS team seem offensive on AHQ @the_real_jazz2.

 

You will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
Read more

08 Mar

Comment
    EA_Darko on Support Forums - Thread - Direct

Going to go ahead and lock this thread as there is nothing more that we can do to assist.


Darko

Darko.png
Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team @Recsaur 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
Read more

02 Mar

Comment
    EA_Darko on Support Forums - Thread - Direct

If our TOS team has been provides with new information by you @matrixghostf they will take another look. If after viewing this info they decline the appeal then there is nothing we of anyone else can do.

 

Darko

Darko.png

01 Mar

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, if you have a ban on your account then you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top ...
Read more

28 Feb

Comment
    EA_Darko on Forums - Thread - Direct

Going to go ahead and lock this. When creating a post on AHQ please ensure that it is polite and constructive.

 

Darko

Darko.png