EA_David

EA_David



12 Jun

Comment
    EA_David on Support Forums - Thread - Direct

@TEAMSTAYDIRTY  Thanks for the post, it looks like the skin is gone for lots of folks, maybe everybody. 

We're looking into it, thanks for the report.

Comment
    EA_David on Support Forums - Thread - Direct

@ACEIDUOUS  Thanks for the post, it looks like the skin is gone for lots of folks, maybe everybody. 

We're looking into it, thanks for the report.

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Comment
    EA_David on Support Forums - Thread - Direct

We've had a quick check around and folks in the office here are missing it too, we're looking into it.


Thanks for flagging this to us. 


10 Jun

Comment
    EA_David on Forums - Thread - Direct

@Randy_Triceps It's a reasonable ask and definitely something I want to see myself, but I'm not aware of any plans for cross-progression at this time. 

@RecKzz_XP If I understand correctly the agent may have been mixed up with cross-play, which we have mentioned in the past we're looking into. 


There's an interview from back in February which touches on this, if you want to check it out: ...

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08 Jun

Comment
    EA_David on Support Forums - Thread - Direct

@LuqAtMe  Hi, we should hear some more on this next week. 

From the dev post:

 

"Changing game configs.

  • The intent of the change was to remove the ability to modify the game to get a competitive advantage. We hear the feedback that some commands are now gone for players that used them to make their game more stable or performant. We’ll follow up more on this next week."


06 Jun

Comment
    EA_David on Forums - Thread - Direct

Hey guys, this is going to be addressed in the future. 

From the Known Issues list;

Deathbox loot ordering.

  • Working on a fix for the next client patch.

Comment
    EA_David on Forums - Thread - Direct

@asukojo @ThanksALOTT  Hey, it's not quite a fulll breakdown, but the studio did make up this handy little chart


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I...

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Comment
    EA_David on Forums - Thread - Direct

@asukojo @ThanksALOTT  Hey, it's not quite a fulll breakdown, but the studio did make up this handy little chart


apexnetworkicons

I...

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05 Jun

Comment
    EA_David on Support Forums - Thread - Direct

@xXxLEAF91xXx Hi, that's a known issue and is being looked into. However at least in these cases the item wheels are available. 

For anyone with rebind issues, please remove any antoexec commands for now. 

From the recent known issues post: 

 

Changing game configs.

  • The intent of the change was to remove the ability to modify the game to get a competitive advantage. We hear the feedback that some commands are now gone for players that used them to make their game more stable or performant. We’ll follow up ...

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Comment
    EA_David on Support Forums - Thread - Direct

Hi, I think there's a mixup here. The BP level for a top 5 placing is only available once per day.

Comment
    EA_David on Support Forums - Thread - Direct

@TwitchVaune_o  @JuneauBro Hey, this issue is related to the latest patch and not your local setup. The studio are aware of this, but until this is fixed the item wheel is the way to go. 

Comment
    EA_David on Support Forums - Thread - Direct

@MATTEMATE Hey, unforutunately there isn't an option in the game on PC. 


On PC, click the cog icon for the game and choose Game Properties > Advanced Launch Options to swap your language. 

Comment
    EA_David on Support Forums - Thread - Direct

@JUP_Mate Hey, unforutunately there isn't an option in the game on PC. 


On PC, click the cog icon for the game and choose Game Properties > Advanced Launch Options to swap your language. 

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04 Jun

Comment
    EA_David on Support Forums - Thread - Direct

@VeryTrueMondSly  Hi! I can see a bunch of packs opened in a short period recently, and it looks like the items on your account match up with with the number of boxes you would have earned by now. 

I don't know your situation, but perhaps a friend or family member opened the boxes when you weren't looking?

I'll chase on my end to see if there's any way the packs could have been automatically opened, but it sounds unlikely. 

In any case, if you check your inventory you should have some new items, as well as some crafting materials. 

Comment
    EA_David on Support Forums - Thread - Direct

@VeryTrueMondSly  Hi! I can see a bunch of packs opened in a short period recently, and it looks like the items on your account match up with with the number of boxes you would have earned by now. 

I don't know your situation, but perhaps a friend or family member opened the boxes when you weren't looking?

I'll chase on my end to see if there's any way the packs could have been automatically opened, but it sounds unlikely. 

In any case, if you check your inventory you should have some new items, as well as some crafting materials. 

David.png... Read more

30 May

Comment
    EA_David on Support Forums - Thread - Direct

Thanks for the confirmation/update, and you're right, we don't want any confusion over pack contents. 

As Blueberry says, any clip of this happening would be very helpful. 

Cheers.

Comment
    EA_David on Support Forums - Thread - Direct

@BoxGob3303 Thanks for the post.

It looks like you got this pack for hitting level 34 on the Battle Pass, this tier gives a Rare Apex Pack rather than an Epic one, and taking a look at things there shouldn't have been any Epic rewards in this particular case.


28 May

Comment
    EA_David on Support Forums - Thread - Direct

@Asurill Sorry, but this isn't something we can address on the forums. 

Please reach out to our Terms of Service teams using the steps here, if you wish to appeal action on an account. 

https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts...

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